POWER7 information

FSPSP32

A problem with the enclosure has been found.

The problem might be caused by one of the following items:

The enclosure VPD cannot be found.
The enclosure serial number is not programmed or has the same value as the system serial number.
The enclosure feature code is not programmed.

See System FRU locations for instructions for removing and replacing FRUs.

Perform the following steps:

Record the reason code (the last 4 characters of word 11) from the SRC by looking at the operator panel or accessing the error log with the ASMI.
Is the reason code A46F?
- No: Go to step 5.
- Yes: Continue with the next step.
Check for and apply any server firmware updates. Does the problem persist?
- No: This ends the procedure.
- Yes: Continue with the next step.

Use the following table to determine the action to perform.

System	Action
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8268-E1D	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace the system backplane (U`n`-P1). Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.
8233-E8B, 8236-E8C	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace the system backplane (U`n`-P1). Determine the level of firmware the system is running. Is system firmware AL710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.
8248-L4T, 8408-E8D, 9109-RMD	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace the service processor card at location U`n`-P1-C1. Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.
8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, or 9179-MHD	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace the service processor (U`n`-P1-C1). Determine the level of firmware the system is running. Is system firmware AM710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby. Does the problem persist? No: This ends the procedure. Yes: Continue with the next step. Power off the system. See Powering on and powering off the system . Replace the system backplane. Determine the level of firmware the system is running. Is system firmware AM710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.
9119-FHB	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace both system controller cards (U`n`-P1-C2 and U`n`-P1-C5). Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Continue with the next step. Power off the system. See Powering on and powering off the system . Replace the midplane (U`n`-P1). Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.
9125-F2C	Perform the following steps: Power off the system. See Powering on and powering off the system . Replace both of the DCCAs (locations U`n`-P1-C147 and U`n`-P1-C148). Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Continue with the next step. Power off the system. See Powering on and powering off the system . Replace the system backplane at location U`n`-P1. Power on the system to the hypervisor standby. Note: Slow boot is not supported. Does the problem persist? No: This ends the procedure. Yes: Contact your next level of support. This ends the procedure.

Is the reason code A41C or A460?
- No: Go to step 7.
- Yes: Continue with the next step.

Perform the following steps:

Set the enclosure serial number using the ASMI. See Setting the system enclosure type.
Note: The enclosure serial number can be found on the label located on the system chassis.
The service processor will automatically reset when leaving the ASMI after updating the serial number.

To determine the action to perform, use the following table.

System:	Action:
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8248-L4T, 8268-E1D, 8408-E8D, 9109-RMD, 9119-FHB, 9125-F2C	Power on the system to the hypervisor standby. Note: Slow boot is not supported.
8233-E8B, 8236-E8C	Determine the level of firmware the system is running. Is system firmware AL710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby.
8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, or 9179-MHD	Determine the level of firmware the system is running. Is system firmware AM710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby.

Does the problem persist?

No: This ends the procedure.
Yes: Contact your next level of support. This ends the procedure.

Is the reason code A45F?
- No: Contact your next level of support. This ends the procedure.
- Yes: Continue with the next step.

Perform the following steps:

Set the enclosure feature code using the ASMI. See Setting the system enclosure type. The service processor will automatically reset when leaving the ASMI after updating the serial number.

To determine the action to perform, use the following table.

System:	Action:
8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D, 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8248-L4T, 8268-E1D, 8408-E8D, 9109-RMD, 9119-FHB, 9125-F2C	Power on the system to the hypervisor standby. Note: Slow boot is not supported.
8233-E8B, 8236-E8C	Determine the level of firmware the system is running. Is system firmware AL710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby.
8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, or 9179-MHD	Determine the level of firmware the system is running. Is system firmware AM710_xxx installed? Yes: Perform a slow boot. See Performing a slow boot. No: Power on the system to the hypervisor standby.

Does the problem persist?

No: This ends the procedure.
Yes: Contact your next level of support. This ends the procedure.

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Last updated: Thu, July 23, 2015