POWER7 information

SASEXP

The expander or ESM (Enclosure Services Manager) might be failing.

If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.

Complete the following steps:

  1. Does the SRC that sent you here begin with 509A, 50B1, or 57C3?
    • No: Go to step step 3.
    • Yes: Continue with the next step.
  2. Find the resource name that this error was logged against. This can be obtained from the service action log (see Searching the service action log). Then, using the resource name, perform the following steps:
    1. Access SST or DST.
    2. Select Start a Service Tool.
    3. Select Hardware Service Manager.
    4. Select Locate resource by resource name.
    5. Enter the resource name that this error was logged against.
    6. Select the Associated packaging resources option for the expander.
    7. Select the Display detail for the expander/ESM option to display its location code.

    Replace the expander/ESM at the location displayed. For information on how to match location code to physical location and removal and replacement procedure, see Part locations and location codes.

    CCIN or FFC Type and model Part number Description Location code
    509A 5886 See System parts. Enclosure Services Manager (ESM) Un-C1, Un-C2
    50B1 5887 See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
    57C3 EDR1 See System parts. Enclosure RAID module assembly Un-P1-C1, Un-P1-C2
    This ends the procedure.
  3. Is the device an internal device (not in an external expansion unit)?
    • No: Replace the expanders/ESMs in the external expansion unit one at a time until the problem is resolved. This ends the procedure.
      CCIN or FFC Type and model Part number Description Location code
      509D 5720, 7214-1U2 See System parts. Electronics tray, also known as the Enclosure Services Manager (ESM) Un-P1
      50AD 5724 See System parts. Electronics tray, also known as the Enclosure Services Manager (ESM) Un-P1
      509A 5886 See System parts. Enclosure Services Manager (ESM) Un-C1, Un-C2
      50B1 5887 See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
      57C3 EDR1 See System parts. Enclosure RAID module assembly Un-P1-C1, Un-P1-C2
    • Yes: The expander is integrated into the device backplane.

      If you have not replaced the device backplane, replace it. Use the following table to determine the part number for the field replaceable unit (FRU). If you have already replaced the device backplane, continue with the next failing item in the failing item list. This ends the procedure.

      CCIN or FFC Type and model Part number Description Location code
        8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D See System parts. Disk drive backplane Un-P2
        8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8268-E1D See System parts. Disk drive backplane Un-P3
        8233-E8B, 8236-E8C See System parts. Media and disk drive backplane Un-P2
        8233-E8B, 8236-E8C See System parts. Media and disk drive backplane with port expander Un-P2
        8248-L4T, 8408-E8D, 8412-EAD, 9109-RMD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Removable media enclosure assembly (includes the media backplane) Un-P2-C9
        8248-L4T, 8408-E8D, 8412-EAD, 9109-RMD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD See System parts. Disk drive backplane Un-P2-C9


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Last updated: Fri, May 18, 2018