POWER7 information

AMBTEMP

The system detected a warning or fault due to the ambient room temperature.

If you need additional information for failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to find additional location codes, part numbers, or replacement procedures for your system.

  1. Is the room temperature less than 35°C (95°F)?
    • No: Notify the customer. The customer must bring the room temperature within normal range. Continue with the next step.
    • Yes: Continue with the next step.
  2. Are the system front and rear doors free of obstructions?
    • No: Notify the customer. The system must be free of obstructions for proper air flow. Continue with the next step.
    • Yes: Continue with the next step.
  3. If applicable, do all the positions in the processor subsystem contain processors or fillers?
    • Yes: Continue with the next step.
    • No: Fill any open positions with processors or fillers. This ends the procedure.
  4. Do all the power supply positions contain power supplies or fillers?
    • Yes: Continue with the next step.
    • No: Fill any open positions with supplies or fan books. This ends the procedure.
  5. Are you working with reference code 11007201 or has reference code 11007201 been logged?
    • Yes: This indicates that the room temperature is too high. The customer must bring the room temperature to less than 35°C (95°F). If the room temperature is less than 35°C (95°F), continue with the next step.
    • No: Replace the FRU listed in the error log for the SRC you are working with and go to step 7.
  6. Perform one of the following options:
    • For system units: Replace the control panel. Use the following table to determine the part number for the field replaceable unit (FRU). Then continue with the next step.
      CCIN or FFC Type and model Part number Description Location code
          See System parts. Control (operator) panel Un-D1
    • For the 5802 expansion unit: Replace the power supply at location Un-E1. If this does not resolve the problem, replace the power supply at location Un-E2. Use the following table to determine the part number for the field replaceable unit (FRU). Then continue with the next step.
      CCIN or FFC Type and model Part number Description Location code
        5802 See System parts. Power supply Un-E1, Un-E2
  7. After each FRU is replaced, is the error code that sent you to this procedure still reported?
    • No: The problem has been corrected. This ends the procedure.
    • Yes: Replace the next FRU in the list. If all FRUs in the list have been replaced, call your next level of support. This ends the procedure.


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Last updated: Fri, May 18, 2018