Before you begin a session, remote service support must
be allowed access by the system.
Perform the following to allow access for remote service
support:
- Select the Work with remote service support option on
the Use Dedicated Service Tools (DST) display.
- Select the Change service attributes option.
Set the Allow remote access field to 1 (yes).
Note: The
system is shipped with remote service access disabled (not allowed).
After remote access is set to 1 the first time, it remains set until
you select 2 (not allowed) or the system is restored. The system operates
normally with remote access in either state (allowed or not allowed).
- The system now allows a remote service support session.
To activate a remote service support session, see Activating remote service support.
This ends
the procedure.
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