You can search the service action log for an entry that matches
the time, reference code, or resource of the reported problem and then activate
the indicator light for the failing part.
Note: Ensure you have a printed copy of the appropriate problem reporting
form to document the information you collect here.
To search the
service action log, perform the following steps:
- Be sure that you log in with service level authority.
- On the command line of the IBM® i session,
type strsst and press Enter.
- Type your service tools user ID and service tools password on the
System Service Tools (SST) Sign On display and press Enter.
Note: The
service tools password is case-sensitive.
- Select Start a service tool from the System
Service Tools (SST) display. Press Enter.
- Select Hardware service manager from the
Start a Service Tool display and press Enter.
- Select Work with service action log from
the Hardware Service Manager display and press Enter.
- On the Select Timeframe display, change the From: Date
and Time to a date and time prior to when you began having the
problem.
- Search for an entry that matches one or more conditions of the
problem:
- Reference code
- Resource
- Date/Time
- Failing item list
- Select option 2 (Display failing item information) to display the
service action log entry.
- Select option 2 (Display details) to display location information. The information displayed in the date and time fields is the date and
time for the first occurrence of the specific reference code for the resource
displayed during the time range selected.
- Record the information.
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