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Disk unit recovery procedures

This topic contains the procedures and information to recover from disk unit failures with a minimum loss of customer data.

This topic contains the procedures and information to recover from disk unit failures with a minimum loss of customer data.

The procedures in this section do not give support to rack-mounted disk units such as an IBM® 9337. For disk service support on rack-mounted disk units, use the FC 504x Problem Analysis and Repair and Parts, SY44-4934 information. These procedures also do not give support to IBM 2105 disk units. Use the IBM 2105 maintenance information for disk service support.

Start all service actions at Starting disk service and follow the steps in the procedures to determine the following:
  • The storage protection method that is used by the customer
  • When and how to save customer data
  • When to exchange a failing disk unit
  • How to restore saved data
  • How to resume storage protection

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Last updated: Fri, Oct 30, 2009