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• Beginning problem analysis and isolation (about 9.7 MB) Includes the Start of call procedure and problem determination procedures.
• Reference codes (about 12.3 MB) Includes information about system reference codes (SRCs), progress codes, and service request numbers (SRNs).
• Locating and exchanging parts, and verifying the repair (about 25 MB) Includes information for locating parts, determining the correct part number, removing and replacing parts, and verifying the repair.
• Reference information (about 1.5 MB) Includes additional information that may be of use to the service provider, such as i5/OS® data recovery procedures, AIX® diagnostics, and HMC maintenance.
• Service functions (about 2.9 MB) Includes information about some of the service functions commonly used by authorized service providers.

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