The failing component is the system backplane.
After you have replaced the part, make sure to set the enclosure serial number before powering up, otherwise the machine will not IPL. For more information, see Configuring I/O enclosures.
Use the table below to identify your machine type, model, and FRU, then click the associated link to find the service information for the specified FRU.
To determine which system backplane to replace on models 561 and 570, use the last byte in word 3 of the primary SRC.
If you have access to the Advanced System Management Interface (ASMI), log on and display the details of the service processor error log. Using the Platform Event Log id (shown in the first table of each detail of the log), look at the first byte.
If you have access to an Hardware Management Console (HMC), log in as PE user and bring up Manage Serviceable Events under the Service Focal Point screen. Display the events for the corresponding service processor system, then double-click the system to see the details. Look at the Field Platform log ID, which contains a decimal value that you need to convert to a hexadecimal value.
| System model | Symbolic FRU to find | FRU to exchange | Link to locations information |
|---|---|---|---|
| 285, 515, and 52x | SYSBKPL | System backplane | Locations — model 515, 520, 525,52A and 285 |
| 505 | SYSBKPL | System backplane | Locations — model 505 |
| 510, 51A, and OpenPower® 710 | SYSBKPL | System backplane | Locations — model 510, 51A, and OpenPower 710 |
| 55x and OpenPower 720 | SYSBKPL | System backplane | Locations — model 550, 55A, and OpenPower 720 |
| 561 and 570 | SYSBKPL | Primary unit, I/O backplane Secondary unit, I/O backplane | Locations — model 561 and 570 |
| 575 | SYSBKPL | System backplane | Locations — model 575 |
| 59x | SYSBKPL | System backplane | Locations — model 590 and 595 |