LICIP08

Licensed Internal Code detected an operating system program problem.

About this task

Read the danger notices in Licensed Internal Code isolation procedures before continuing with this procedure.

Procedure

  1. If the system has logical partitions, perform this procedure from the logical partition that reported the problem.
  2. Select Manual mode and perform an IPL to DST.
    See Performing an IPL to dedicated service tools.
    Does the same SRC occur?
    • Yes: Go to step 5.
    • No: Does the same URC appear on the console?
      • No: Continue with the next step.
      • Yes: Go to step 4.
  3. Does a different SRC occur, or does a different URC appear on the console?
    • Yes: Use the new SRC or reference code to correct the problem. If the procedure for the new SRC sends you back to this procedure, then continue with the next step. This ends the procedure.
    • No: Select Perform an IPL on the IPL or Install the System display to complete the IPL.
      Is the problem intermittent?
      • Yes: Continue with the next step.
      • No: This ends the procedure.
  4. Copy the main storage dump to removable media.
  5. Report a Licensed Internal Code problem to your next level of support.
    This ends the procedure.