LICCODE

This symbolic FRU helps determine the preferred method of updating server firmware or Licensed Internal Code.

1. Check the level of the firmware on which the server is running. For information about checking firmware levels, see Viewing existing firmware levels.

   Is the server firmware at the latest available level?

   • No: Continue with the next step.
   • Yes: This ends the procedure.
2. Is this the first time you are trying to update the server firmware while working on this problem?
   • No: Choose from the following options:
     • If you are a customer, contact your next level of support.
     • If you are a service provider, use a USB flash drive to update the server firmware. See Installing firmware using the USB port on the service processor or eBMC on a system that is not managed by a management console. If a USB flash drive is not available, go to symbolic FRU SVCPROC to update the server firmware by replacing the service processor or eBMC. This ends the procedure.
   • Yes: Continue with the next step.
3. Is the system managed by a Hardware Management Console (HMC)?
   • No: Go to step 5.
   • Yes: Continue with the next step.
4. For HMC, see Update firmware (if you are using HMC Version 10.1.1020.0, or earlier) or Firmware (if you are using HMC Version 10.2.1030.0, or later). This ends the procedure.
5. Is the operating system running?
   • No: Continue with the next step.
   • Yes: Go to step 8.
6. Attempt to perform a system IPL from the side of the service processor or eBMC from which you are currently booting, and start the operating system.
   Note: For information about how to see from which side of the service processor or eBMC you are booting, and to find out how to switch to the other side if necessary, see Working with the temporary and permanent side of the service processor or eBMC.

   Were you successful?

   • No: Continue with the next step.
   • Yes: Go to step 8.
7. Attempt to boot the system from the other side of the service processor or eBMC, and start the operating system. Were you successful?
   • No: Choose from the following options:
     • If you are a customer, contact your next level of support.
     • If you are a service provider, use a USB flash drive to update the server firmware. See Installing firmware using the USB port on the service processor or eBMC on a system that is not managed by a management console. If a USB flash drive is not available, go to symbolic FRU SVCPROC to update the server firmware by replacing the service processor or eBMC. This ends the procedure.
   • Yes: Go to step 8.
8. Use the following table to determine the action to take.

   Type of partition on which you are working	Action
   AIX® or Linux® operating system	Update the server firmware. See Getting server firmware fixes through AIX or Linux without a management console.
   IBM® i operating system	Update the server firmware. See Getting server firmware fixes through IBM i for a system not managed by a management console.

If you are still unable to update the server firmware, contact your next level of support.

This ends the procedure.