Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools

You can verify the operation of a newly installed part or a replacement part.

1. Log in as root user.
2. At the command line, type diagmenu and press Enter.
3. Select Advanced Diagnostics Routines and press Enter.
4. From the Diagnostic Mode Selection menu, select System Verification and press Enter.
5. When the Advanced Diagnostic Selection menu appears, do one of the following steps:
   • To test a single resource, select the resource that you just installed from the list of resources and press Enter.
   • To test all the resources available to the operating system, select All Resources and press Enter.
6. Select Commit, and wait until the diagnostic programs run to completion, responding to any prompts that appear.
7. Did the diagnostics run to completion and display the message No trouble was found?
   • No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter or cable connection. Review the installation procedures to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system is running in LPAR mode, note the logical partition in which you installed the part. Contact your service provider for assistance.
   • Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to normal operations.

To verify the operation of a newly installed part or replacement part, complete the following steps:

1. Did you replace the part by using either VIOS or the online diagnostics service aid's concurrent (hot-swap) service operation?
   • No: Go to step 2.
   • Yes: Go to step 5.
2. Is the system powered off?
   • No: Go to step 4.
   • Yes: If the system supports slow boot, set the system to perform a slow boot. For information, see Performing a slow boot.
3. Start the system and wait until the VIOS operating system login prompt displays or until apparent system activity on the operator panel or display has stopped. Did the VIOS login prompt display?
   • No: If an SRN or other reference code is displayed, suspect a loose adapter or cable connection. Review the procedures for the part that you replaced to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system does not start or you have no login prompt, see Problems with loading and starting the operating system.

     If the system is partitioned, note the logical partition in which you replaced the part. Contact your service provider for assistance.

   • Yes: Go to step 4.
4. At the command prompt, type diag —a and press Enter to check for missing resources. If you see a command prompt, go to step 5.

   If the Diagnostic selection menu is shown with M appearing next to any resource, follow these steps:

   1. Select the resource and press Enter.
   2. Select Commit.
   3. Follow any instructions that are shown.
   4. If a Do you want to review the previously displayed error? message is shown, select Yes and press Enter.
   5. If an SRN is shown, suspect a loose card or connection. If no obvious problem is shown, record the SRN and contact your service provider for assistance.
   6. If no SRN is shown, go to 5.
5. Test the part by doing the following:
   1. At the command line, type diagmenu and press Enter.
   2. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter.
   3. From the Diagnostic Mode Selection menu, select System Verification and press Enter.
   4. Select All Resources, or select the diagnostics for the individual part to test only the part you replaced, and any devices that are attached to the part you replaced and press Enter.

      Did the Resource Repair Action menu appear?

   • No: Go to step 6.
   • Yes: Go to step 7.
6. Did the Testing Complete, No trouble was found message appear?
   • No: There is still a problem. Contact your service provider. This ends the procedure.
   • Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update the error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the Resource List, select sysplanar0 and press Enter.
     Tip: This action changes the indicator light for the part from the fault state to the normal state.
     Go to step 9.
7. Select the resource for the replaced part from the Resource Repair Action menu. When a test is run on a resource in system verification mode, and that resource has an entry in the error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the error log to indicate that a system-detectable part has been replaced. On systems with a indicator light for the failing part, this changes the indicator light to the normal state.
   1. Select the resource that has been replaced from the Resource Repair Action menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the Resource List, select sysplanar0. Press Enter.
   2. Select Commit after you make your selections. Did another Resource Repair Action display appear?
   • No: If the No Trouble Found display appears, go to step 9.
   • Yes: Go to step 8.
8. Select the parent or child of the resource for the replaced part from the Resource Repair Action menu if necessary. When a test is run on a resource in system verification mode, and that resource has an entry in the error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the error log to indicate that a system-detectable part has been replaced. This changes the indicator light for the part from the fault state to the normal state.
   1. From the Resource Repair Action menu, select the parent or child of the resource that has been replaced. If the repair action was to reseat a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the Resource List, select sysplanar0. Press Enter.
   2. Select Commit after you make your selections.
   1. If the No Trouble Found display appears, go to step 9.
9. If you changed the service processor or network settings, as instructed in previous procedures, restore the settings to the values they had prior to servicing the system.
10. Did you do any hot-plug procedures before doing this procedure?
    • No: Go to step 11.
    • Yes: Go to step 12.
11. Start the operating system, with the system or logical partition in normal mode. Were you able to start the operating system?
    • No: Contact your service provider. This ends the procedure.
    • Yes: Go to step 12.
12. Are the indicator lights still on?
    • No: This ends the procedure.
    • Yes. Turn off the lights. For instructions, see Changing service indicators.