POWER7 information

MAP 3412

Use this MAP to resolve the following problem:

Array members not at required physical location (URC 9023) for a PCIe2 controller

Step 3412–1

Identify the disks that are not at their required physical locations by using the error log entry and the Display Hardware Status screen. For details, see Viewing device status.

Go to Step 3412–2.

Step 3412–2

There are three possible ways to correct the problem. Perform only one of the following three options, listed in the order of preference:

Locate the missing disks and install them in the correct physical locations in the system. Then, IPL the system or logical partition (it might be necessary to boot into Rescue mode), or reset the adapter by performing the following steps:
1. Find the scsi host number associated with the adapter by using the Display Hardware Status screen. For more details, see Viewing device status.
2. Use the echo 1 > /sys/class/scsi_host/hostX/reset_host command to reset the adapter, where X is the SCSI host number from the previous step.
Delete the disk array. For details, see Deleting an IBM SAS RAID disk array.
Attention: All data on the disk array will be lost.
Format the remaining members of the disk array, as follows:
Attention: All data on the disk array will be lost.
1. Run the iprconfig utility by typing iprconfig.
2. Select Work with disk unit recovery.
3. Select Initialize and format disk unit.
4. Select the drives you want to format then press Enter.

When the problem is resolved, go to MAP 0410: Repair Checkout in RS/6000® eServer™ pSeries® Diagnostic Information for Multiple Bus Systems.

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Last updated: Mon, November 11, 2013