Copying a dump by using a management console

You can copy a dump by using the Hardware Management Console (HMC).

About this task

Note: If you have a management console, you must manage your platform dumps with the management console. However, you need to manage IBM® i main storage dumps with the IBM i service tools.
To copy a dump on a HMC, complete the following steps:
  1. In the navigation area, click the HMC Management icon Resources, and then click All Systems.
  2. To view the actions for that server, select the server name of the required server.
  3. In the navigation area, click Serviceability > Serviceability.
  4. In the Serviceability window, under View and Collect, click Manage Dumps.
  5. Verify that the HMC that contains the dump is the HMC being used to copy the dump.
  6. In the Manage Dumps window, click Selected > Copy Dump to Media.
  7. Load the media and follow the instructions on the display.
  8. When the copy procedure is successfully completed, remove the media and process it according to the instructions of your next level of support or your hardware service provider.
  9. If you encounter a problem with the copy procedure, contact your next level of support or your hardware service provider.