The service processor cannot communicate with the system
firmware. The server firmware will continue to run the system and
partitions while it attempts to recover communications. Server firmware
recovery actions will continue for approximately 30 to 40 minutes.
Perform the following steps:
- Record the time the log was created or when the SRC was
first noticed. Continue with the next step.
- Are progress codes being displayed on the panel?
- Yes: Server firmware was able to reset
the service processor. This ends the procedure.
- No: Continue with the next step.
- Has an A7006995 SRC been displayed on the panel?
- Yes: Partitions are being powered off and
a server dump will be attempted. Follow the A7006995 SRC description
if the partitions do not terminate as requested. This ends
the procedure.
- No: Continue with the next step.
- Has the A1xx SRC remained on the panel for more than 40
minutes?
- Yes: Server firmware could not begin termination
of the partitions. Contact your next level of support to assist in
attempting to terminate any remaining partitions and forcing a server
dump. Collect the dump for support, power off and power on the system. This
ends the procedure.
- No: Contact your next level of support. This
ends the procedure.
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