Troubleshooting Transact BCC errors
The following BCC errors can occur when you send Transact messages.
BCC not allowed for this campaign
If your organization doesn't have the BCC enabled, the email fails.
If you see this error message, contact Support.
Invalid BCC email address
The Invalid BCC email address error message displays in the XML response and the email fails to send.
This error can result when multiple BCC email addresses are provided within a single tag.
If there are multiple BCC email addresses, include only one BCC email address in the XML request.
Invalid email address
The Invalid email address error message displays in the XML response and the email fails to send.
This error can result when either the recipient email address or the BCC email address is invalid.
Verify the addresses and enter the correct email address.