Troubleshooting the
Tivoli Storage Manager FastBack for Workstations
client
Information is available for some common problems and suggested solutions are provided.
Files are not backed up by Tivoli Storage Manager FastBack for Workstations
Tivoli Storage Manager FastBack for Workstations user interface replaces existing browser session
When the user interface is started, it replaces an existing browser session. You can change this behavior by changing the settings in more recent versions of Mozilla Firefox and Internet Explorer. In Internet Explorer version 7, you can prevent this behavior.
Tivoli Storage Manager FastBack for Workstations user interface contains no file data
The number of backup copy versions is greater than configured in Tivoli Storage Manager FastBack for Workstations
The number of backup copy versions exceeds
How many versions to keep
configuration setting.
Limit user access to files on a target file server
Set up the security permissions on a target file server to make sure that users have access only to the files that they back up.
Restoring many files from a single directory Tivoli Storage Manager FastBack for Workstations
When restoring many files from a single directory using the restore wizard, a message saying that the script is taking too long displays.
Backup fails after configuration because of insufficient IPV6 permissions
If
Tivoli® Storage Manager FastBack for Workstations
does not have IPv6 or the appropriate permissions to the IPv6 path, then reports cannot be sent to the Central Administration Console.
Frequently Asked Questions
Here are some of the common questions that users have about how to use the product.