Widget types

Filter

It displays the filters that are applied in the dashboard and allows you to remove them. It is possible to save the filter as a template through the save icon. The green and the blue circle show respectively the percentage of cases and events involved.

WARNING: Dashboard filters are applied ON TOP of the filters that are applied on the event log (from the IBM Process Mining application).

Activity monitor

Displays the time distribution of the workforce’s activity.

The time distribution can be daily, monthly, or yearly:

• Choose “Activity count” measure to see the number of activities executed day-by-day (or month-by-month, or year-by-year)
• Choose “Service time sum” measure to see the workforce’s service time day-by-day (or month-by-month, or year-by-year)

You can then select a specific resource you want to focus on:

Case list

It displays the top 50 cases.

For each case you see:

• ID
• Status (running or complete)
• Actual case lead time
• Actual case cost
• Violation of case cost KPI
• Violation of case lead time KPI
• Number of repetitions (recycles)
• Number of KPI violations

For every case, the violation of case cost/lead-time KPIs considers the actual cost/time of the case.

By turning on Enable case prediction, you activate Predictive analysis, which helps you to predict the next activities of a running case and provide you a list of recommendations that are aimed at minimizing case lead time and cost.

See the Predictive Analytics area for further explanations.

All data can be exported in CSV format:

Case status

It is a pie chart that represents the number of running and completed cases. By clicking a segment, you create a dashboard filter: all widgets are updated showing the data for that segment, except the ones with the Apply dashboard filters option disabled.

This widget can be exported as an SVG image or as a CSV file.

Case variants

For each variant you have:

• Its frequency
• Number of events executed
• Average lead time
• Average number of repetitions (recycles)
• First time the variant appeared in the event log
• Last time the variant appeared in the event log
• Average variant cost
• Total variant cost

You can select multiple variants to compare them in the Process model widget. Selected variants are not used as filters in the dashboard unless you click the filter button.

All data from this widget can be exported as a CSV file.

Lead time influencers

This widget shows in what percentage the main custom fields influence the lead time.

By clicking one influencer, the widget shows for each value of the selected custom field what is the corresponding number of cases and the average case lead time

You can choose to order the values by #cases or by average lead time.

You can also select one of these values and then click to create a dashboard filter on it. To quickly reset the filter, click again on the filter icon or use the action menu.

Both these insights can be exported as an SVG image or as a CSV file.

Lead time distribution

It displays the lead time distribution of cases (particularly useful to identify Outliers).

For example, in the picture, the selected column indicates that 2,063 cases are executed within 89d 16h and 107d 14h.

You can select a range to filter the dashboard by case lead time:

To quickly reset the filter, click again on the widget’s filter icon. The filter can be reset also from the action menu.

This widget can be exported as an SVG image.

Path time histogram

Displays a certain Path Time distribution.

• Number of steps: how many bars does the histogram have? (more steps → finer-grain)
• Minimum step duration: which minimum time interval should be considered by each bar? (lower value → finer-grain)

This is the result by considering 20 steps, with 1 second as minimum duration.

By increasing the number of steps to 100:

By increasing the minimum duration to 20 days:

Process model

Display an overlap of the selected variants to see, for example, most common behaviors.

You can select to visualize and compare one or more variants from the Case Variants widget or directly from this widget configuration (in this case the most frequent variants are automatically selected)

For each filter you can focus on frequency, performance, cost. Both in “absolute” terms or with respect to defined KPIs.

If you select more than one variant, you can compare them by activating the “analyze variants” toggle

Each variant is highlighted in a different color so that you can visually compare them.

On each activity and transition, a small histogram is displayed to compare the actual performance on that particular point of the process.

For example, if you activated the performance view, the average service and waiting times are compared. Click an activity or transition to obtain the details:

By clicking an activity or transition, you apply respectively a “contains activity” filter or a “directly follow” dashboard filter.

This widget can be exported as an SVG image.

Bar chart

It displays selected data as a bar chart, based on the query you inserted.

You can apply a dashboard filter by clicking a bar and then on the filter icon.

You can sort the chart by using the select box on the widget header.

From the action menu, you can reset the filters or export the current widget as an SVG image or as a CSV file.

Bubble chart

A scatterplot-like visualization that lets you represent up to two measures (bullet color and size) over other two measures. This widget needs two dimensions to work.

You can apply a filter on both dimensions by clicking a bubble. To reset the filters, you must use the filter bar.

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Line chart

It displays the evolution of one or more values over a time span, based on the query you inserted.

Note that this widget allows you to group data only by a timeframe dimension.

This widget has a unique filtering option. For each measure you can choose to:

• Apply all filters on the measure
• Not apply the filter template on the measure, but still considering other dashboard filters applied
• Ignore all the dashboard filters

Consider that filters applied on IBM Process Mining are NOT ignorable.

This widget can be exported as an SVG image or CSV file.

Matrix chart

It helps you to compare the selected measures on different dimensions, based on the query you inserted. This widget needs two dimensions to work, considering that the second dimension must have at most two values.

This widget is particularly useful to evaluate the benefits of automation for each activity.

In the configuration, it is possible to activate the Compute subtotals option to see the subtotal values of the measures (for example, the sum of robot and human total activity costs).

From the action menu, you can extract a CSV file from the widget:

Pie chart

It displays selected data as a pie chart, based on the query you inserted.

You can filter the dashboard by clicking a slice. To quickly reset the filter, just click again on the selected slice.

This widget has some peculiar configuration options:

• Show total: if selected, it shows on the upper left corner the total value that represents the 100% of the pie
• Cap results: if selected, it limits the number of “slices” of the Pie Chart by inserting an “Other” element to recap the less frequent values of the measure E.g. number of cases in which each resource is involved:

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Row chart

It displays selected data in a row chart, based on the query you inserted:

You can filter the dashboard by selecting one or more bars and clicking the filter button:

From the action menu, you can reset the filters or export the current widget as an SVG image or as a CSV file.

Stacked bar chart

It displays selected data in a stacked bar chart, based on the query you inserted. This widget needs two dimensions to work.

By clicking a specific color within a specific bar, you can set a dashboard filter on both the relative dimensions. To reset the filters, you must use the filter bar.

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Matrix

It displays selected data in a matrix table, based on the query you inserted. This widget needs two dimensions to work.

You can create a dashboard filter by clicking a row or column value. To reset the filter, you must use the filter bar.

All data from this widget can be exported as a CSV file.

Table

It shows you a tabular representation of selected data, based on the query you inserted.

You can apply a filter on the dashboard by clicking a row. To reset it, you must use the filter bar.

All data from this widget can be exported as a CSV file.

Card

It provides you the ability to display one or more indicators. NO dimensions are requested for this widget.

Tip: to have a fast comparison between overall and filtered information, you should insert two cards that compute the same indicators and then, in the overall card, disable the option Apply dashboard filters.

Activity reworks

It shows information about activities with reworks (an activity that is repeated more than once for the same case):

• Average number of reworks per case
• Self-loop ratio: Self-loop means that the process flow comes out and goes into the same activity
• Number of cases in which the activity has had reworks
• Average lead time of cases in which the activity has had reworks
• Total number of reworks for the activity
• Total cost spent on reworks for the activity
• Average time to perform the rework of the activity

You can consider only the reworks on conformant activities, or only the reworks during a certain activity interval.

All data from this widget can be exported as a CSV file.

Activity trend

It shows the number of cases that occur each month (and the average number), if Process is selected on the upper left corner.

If you select a specific activity for which you want to visualize the activity trend, the widget shows the number of events that occurred in each month for that activity (and the average number).

You can also download the widget as an SVG image.

Automation trend

It represents the automation monthly trend.

• The orange area shows the number of activities that are carried out automatically, and the blue area shows the number of activities carried out manually. Both refer to the left axis
• The gray line shows the total working time per month and refers to the right axis
• The blue bar shows the average manual resources per month that are involved in the process, and the orange bar shows the average robots per month that are involved in the process

You can also select a specific activity for which you want to visualize the automation trend, on the upper right corner of the widget.

You can also download the widget as an SVG image.

Behavior influencer

This widget shows in what percentage the filter template set on the dashboard influence the behavior. By applying a filter template, in this widget you will see the process attributes sorted by "influence score" in a row chart:

By clicking on an attribute, you enter the details of its distinct values, sorted in a bar chart by relevance:

• The blue color represents the number of filtered houses in which that value appears.

• The orange color represents the total number of houses in which that value appears.

The chart can be sorted either by the number of cases or by the total number of cases.

Block stats

It reads a custom field regarding the status of blocks and reports a series of information:

• Average lead time
• Number of cases with blocks
• Number of blocks
• Average lead time without blocks
• Number of cases without blocks
• % of cases with blocks

The block stats can be displayed either for specific selected activities or for a custom field for which you specify a “true” value.

Case KPI summary

It shows the number of cases that fall within the specified KPIs thresholds and the corresponding average Lead time.

By selecting one threshold, you create a dashboard filter on the relative cases. To reset the filter, you must use the filter bar.

Changes and automation stats

It reads a custom field regarding the status of changes and reports a series of information:

• Average lead time (automatic and manual changes)
• Average lead time without changes
• Number of cases with or without changes
• Number of changes (manual or automatic)
• % of cases with changes
• % of changes
• Average manual changes per case

The changes and automation stats can be displayed either for specific selected activities or for a custom field for which you specify a “true” value. You can also specify which stats to display.

Path trend

This widget shows the distribution of a given path configured by the user.