Archetypes and user roles
For IBM Cloud Paks, different archetypes are defined to help you understand the different available and supported tasks so that you can get your environment up and running or begin your day-to-day operations quickly and efficiently.
Archetypes are a set of basic characteristics that a user role can fulfill. You can think of an archetype as a templated job description for a particular user role. For example, in IBM Cloud Pak for Watson AIOps, the site reliability expert is responsible for assessment and remediation of problems. The site reliability expert falls under the Operations archetype, that is, someone who is focused on keeping the entire IT infrastructure of an organization up and running 24 x 7.
The following defined archetypes and user roles are referenced within the product documentation as the user for completing different use cases and tasks:
Archetype: Administrator
Administrators are responsible for setting up, configuring and managing tools and technologies across a system. Administrators are often responsible for planning and realizing the installation of a tool or technology, configuring and managing resource allocation to that tool or technology, authorizing user access, creating templates and automation flows for accessing these tools and technologies, and triaging issues when things go wrong.
The following user roles are associated with the administrator archetype:
- IBM MQ admin
- Database admin
- Cloud services admin
- Systems admin
- IT admin manager
- Enterprise admin
- Cluster admin
- Network admin
- z/OS systems admin
Archetype: Analyst
Analysts are responsible for analyzing the needs of a business and its systems. They provide an understanding of what is required to meet their organization's needs. Analysts are responsible for monitoring and reporting on systems for security, fraud, or data problems, analyzing the root cause of business issues, defining requirements for improving systems, communicating and implementing business or technical rules (particularly with an eye to data quality and governance), and defining and sometimes responding to issue remediation.
The following user roles are associated with the analyst archetype:
- Business analyst
- Compliance analyst
- Security analyst
- Financial analyst
- Content coordinator
- IT auditor
- Compliance auditor
- Task worker
- Operations researcher
- Fraud analyst
- Data steward
- Data analyst
- Data quality analyst
- Data governance officer
Archetype: Architect
Architects are responsible for ensuring that their organization uses the proper technology, systems, and tools to achieve their goals in a supportable and sustainable way. Architects identify tools that facilitate the IT strategy, assess and plan enterprise modernization, define assets and resources that are required for meeting IT needs, evaluate IT security and compliance, and enforce security policies and protocols to mitigate vulnerabilities
The following user roles are associated with the architect archetype:
- Software architect
- BI architect
- Enterprise architect
- Infrastructure architect
- Integration architect
- Solutions architect
- Lead architect
- Data architect
Archetype: Developer
Developers are responsible for the end-to-end software development process, from designing to testing software with code compliant with quality and security protocols. Developers develop and deploy compliant, high-quality software, debug issues and vulnerabilities, automate processes to avoid repetitive work, standardize processes through peer-review and documentation, and implement the architect's modernization strategy.
The following user roles are associated with the developer archetype:
- API developer
- Application developer
- Automation developer
- Integration developer
- Integration specialist
- Development manager
- BI developer
- ML engineer
- DevOps engineer
- Full stack developer
- Front-end developer
- Low or no-code developer
- Release manager
- Data scientist
Archetype: Executive
Executives run organizations and make company-wide decisions. They are the focal point when things go wrong from a security and compliance standpoint. Executives are responsible for finding ways to modernize without disrupting operations, ensuring compliance and increasing security and compliance capabilities, allocating budget for tool and services, and working with the line-of-business owner and other leaders to ensure there's budget to sufficiently staff the organization.
The following user roles are associated with the executive archetype:
- Chief technology officer (CTO)
- Chief data officer (CDO)
- Chief security officer (CSO)
- Chief information officer (CIO)
- Chief executive officer (CEO)
Archetype: Line-of-business owner
Line-of-business owners own the strategy that underlies the business units, departments, and products. They are responsible for management stakeholders, including negotiating and agreeing to the business needs, business models, budget allocation, and performance targets set by executives, tracking business metrics and analytics to ensure that the performance targets are being met, managing key partners (for example, advertising channels and vendors) for business development, ensuring a positive end-to-end customer experience, and specifying high-level product strategy, and managing product launches.
The following user roles are associated with the line-of-business owner archetype:
- Product manager
- Platform owner
- LOB app owner
- Director of IT services
- Director of business operations
Archetype: Operations
Operations implements, maintains, and upgrades systems. They are the first line of defense when it comes to responding to performance and availability issues. Operations is typically responsible for maintaining performance and availability targets, monitoring and reporting on the availability and performance of networks or systems, responding to incidents, managing and upgrading the infrastructure of networks or systems, optimizing over or under-utilized resources, and automating processes to avoid repetitive work.
The following user roles are associated with the operations archetype:
- Data security specialist
- SOC manager
- Incident responder
- Site reliability engineer
- IT operator
- Operations engineer
- Data engineer
Archetype: Systems integrator
Systems integrators build computing systems for clients by combining hardware, software, networking, and storage products. They are responsible for creating wholesale solutions for prospective customers. Their key responsibilities include staying up to date with the most competitive technology trends, designing systems and data including Cloud/SaaS apps with the potential of integrating legacy materials, working with senior technical staff to integrate existing and new software packages, assessing new technologies and meeting business requirements for optimizing performance, and developing solutions that meet the needs of their clients and working with their teams to integrate and then monitor solutions.
The following user roles are associated with the system integrator archetype:
- Integration specialist
- Integration architect
- Integration developer
- Business process consultant
- Automation consultant