Dashboards

A dashboard is a user interface that displays business process information. Authorized users use the dashboard to interact with that information.

A dashboard displays data from one or more business processes. Although the dashboard can display the data in many different ways, typically it uses charts, graphs, and other visualization user interfaces. A dashboard can also contain other content.

Using dashboards, users can see an overview of the data or filter it to concentrate on a particular aspect. If users have the appropriate permissions, they can use the dashboard to interact with the data. For example, a graph in a dashboard shows all the business processes. It identifies which processes might need attention because they have process instances that are at risk or overdue. A process owner can use the dashboard to identify the problem and then act in a way that enables process instances to finish on time. Similarly, team leaders can use a dashboard to check the status of work items and reassign work to balance the workload between team members.

Users can access a dashboard by using IBM® Process Portal. Process Portal provides access to many dashboards, work interfaces, and user preferences from one URL. It includes several standard, ready-to-use dashboards that help you analyze and manage your business processes. These standard dashboards include the following dashboards:

Team Performance
Process Performance

In addition, your Process Portal installation might include company-specific dashboards to help you manage other aspects of business processes. A business programmer or analyst creates these dashboards by exposing human services and by using the Coaches of those human services as the user interfaces of the dashboard.

If an administrator exposes the dashboard as a URL, users can access the dashboard outside of Process Portal. Users can also access the dashboard as a portlet for WebSphere® Portal.