TS7620 Appliance Express® ProtecTIER Parts list and hardware component replacement

Before you service the TS7620, familiarize yourself with the chassis and hardware component layout.

Before you begin, take time to review the following information:

About the TS7620 hardware
Powering-on the server
Electrostatic discharge procedure
How to verify a hardware fault before you service the component by running a Health check through the ProtecTIER Service menu. Go to Choosing Health Monitoring or through ProtecTIER® Manager Hardware resources.
How to verify a hardware fault before you service the component through the ProtectIER Hardware resources. Go to the Figure 5

The TS7620 (SM2) supports either VTL or FSI depending on the servers hardware configuration.

Each hardware component that is listed in the following tables is installed in, or connected to their TS7620 server. The components are categorized according to the following criteria.

Customer replaceable unit (CRU) versus field replaceable unit (FRU): Components that can safely and easily be self-serviced by the customer are CRU components. Components for which removal and replacement requires a higher degree of technical expertise and system knowledge are FRU components, and are to be serviced by IBM personnel, only.
Internal versus External: Internal components are located inside the server chassis, and are accessible only if the servers top cover is removed. External components are accessible with the servers cover in place.
Hot-swappable versus Cold-swappable: Hot-swappable components do not require stopping input/output (I/O) activity or disconnecting the server from A/C power before you remove or replace the component. Cold-swappable components cannot be removed or replaced while the system is running. I/O must be stopped and the server must be disconnected from the A/C power source before removal or replacement is started.
Attention: Failure to adhere to these guidelines might result in component or system damage, data loss, or personal injury.
FRU ID: Each component has a unique FRU ID (part number). The customer schedules a service call for a FRU and provides the FRU ID to you, the IBM customer support representative.
Note: The FRU IDs in this table might become outdated after this document is produced. It is suggested that you first try to locate FRU IDs through one of the resources that are discussed in Interpreting TS7620 Appliance Express ProtecTIER V3.4.1 hardware alerts.

Failure to follow the guidelines and procedures in the mentioned sections might result in component or system damage or personal injury.

Following are the hardware differences between VTL and FSI SM2 servers.

The VTL version is the only ProtecTIER 3959 server that has a Fibre Channel, Emulex HBA.
The VTL version is the only ProtecTIER 3959 server that has one Intel Dual-port Ethernet adapter.
The FSI versions of the ProtecTIER server has two Intel Dual-port Ethernet adapters.
The FSI versions of the ProtecTIER server has a Quad-port Ethernet adapter.

Table 1. VTL and FSI component3959 SM2 categories and FRU IDs
Component name / hardware name if listed in the ProtecTIER Manager GUI Hardware Resources view	Quantity	CRU	FRU	Internal	External	Hot-swappable	Cold-swappable	FRU ID (Part number)
Quad Port Ethernet adapter that is installed in the SM2 FSI base unit for replication	1		▪	▪			▪	94Y5167
CMOS coin battery	1		▪				▪	33F8354
2 TB 3.5” SAS hard disk drives (HDDs) or Disk drive	12	▪			▪	▪		00AT302 (Software Version 3.3.6 and above)
2 TB 3.5” SAS hard disk drives (HDDs) or Disk drive	12	▪			▪	▪		35P2313 (all versions of software)
Power supply units (PSUs) or Power supply	2	▪			▪	▪		98Y3253
Cooling fans or Cooling module	10	▪		▪		▪		45W8018
BBU (RAID) replacement battery kit (iBBU08)	1	▪		▪			▪	35P2359
DIMM (8 GB Dual in-line memory modules or Memory module	6	▪		▪			▪	35P1121
USB Drive (portable DVD drive)	1	▪			▪	▪		38L6964
Intel Dual-port Ethernet adapter - One ethernet card for VTL SM2 Two ethernet cards for FSI SM2 Ethernet port 0-7	1 or 2	▪		▪			▪	94Y5166
Fibre Channel, Emulex HBA- only VTL SM2	1		▪	▪			▪	42D0500
LSI MegaRAID SAS9280-4i4e (Repository RAID) or SAS Expander	1		▪	▪			▪	35P1368
LSI MegaRAID SAS9240-4i (Boot RAID) or RAID card	1		▪				▪	35P1369
Seagate 500 GB SFF 2.5” SATA (internal boot drives) or Boot drive	2		▪	▪			▪	35P1193
Micron 480 GB 2.5” SSD (internal boot drives) or Boot drive	2		▪	▪			▪	00VJ414
3959 SM2 MECH ASM (chassis, SAS EXPANDER CARD, ONBOARD ETH CARD, and CPU) or CPU, SAS Expander, Ethernet port (On board)	1		▪	▪	▪		▪	00V6991
Power cable - do not use the wire bail if it does not fit over the cable.	2	▪			▪		▪	46X6880
Boot CAGE (Dual Boot Drive Cage Assembly)	1		▪	▪			▪	35P1190
Base Unit Shelf Assembly kit	1	▪		▪			▪	35P4935
AIRDUCT, Air Flow (plastics, 2 parts)	1	▪		▪		▪		35P1191
RAID-SAS Expander mini-SAS cable	1		▪	▪			▪	00V7085
Boot Drive SAS Cable	1		▪	▪			▪	00V7085
Slide Rails for Tray (No Screws)	1	▪			▪		▪	69Y5085
Cable Management Arm	1	▪			▪	▪		49Y4817

Table 2. TS7620 Appliance Express TS7620 Appliance Express component categories and FRU IDs
Component name / hardware name if listed in the ProtecTIER Manager GUI Hardware Resources view	Quantity	CRU	External	Hot-swappable	Cold-swappable	FRU ID (Part number)
PWR SUPPLY and Power Cooling Module/Power supply (99Y1243) or Cooling module (45W8018)	2	▪	▪	▪		00AR038
CABLE - SAS 1x to 2x	1	▪	▪		▪	35P2255
HARD DRIVE - carrier with HDD or Disk drive	12	▪	▪	▪		00AT302
HARD DRIVE - carrier with HDD or Disk drive	12	▪	▪	▪		35P2313
CHASSIS (the chassis base assembly includes the SAS Expander (35P2384))	1	▪	▪		▪	35P3465
Tivoli Event Services Manager (Enclosure SAS module) Canister or Canister	2	▪	▪	▪		35P2384
CABLE POWER (2.8 M IEC 320-C13)	2	▪	▪		▪	46X2536
CABLE POWER (2.8 M NEMA C-13)	2	▪	▪		▪	46X6880
RAIL KIT (Rail kit for EXP)	1	▪	▪		▪	00AR076
SAS CABLE 1 to 1	2	▪	▪		▪	44V4041

A hardware fault can occur on a component that is one of a set, as in the case of the HDDs (hard disk drives), PSUs (power supply units), or cooling fans. In this case, you must isolate the specific component (for example, HDD 5) that generated the fault, and diagnose the cause and severity of the problem. Refer to the following figures to see how the HDDs, cooling fans, adapters, DIMMs, and PSUs are arranged and numbered. In the case of the DIMMs, only six of the eight slots (A1, A2, B1, B2, C1, and D1) are used. Slots C2 and D2 are left empty.

1: cooling fans
2: boot drive assembly
3: sysplanar
4: pci card adapters
5: power supplies
6: SAS expander

Figure 1. Chassis top view

Figure 2. HDD layout

Figure 3. Cooling fan layout

Figure 4. DIMM layout

Figure 5. 3959 SM2 server for VTL Systems rear view

Table 3. **3959 SM2** server for VTL Systems slot assignments, ports, and connectors
P2 Power supply 2	7 RAID Battery Backup Unit (BBU)
P1 Power supply 1	6 ETH0 (Act/Link A) port: LAN ETH1 (Act/Link B) port: Replication
S RS-232 serial port	5 Fibre Channel adapter
V Video port	4 Unused (Empty)
ETH2 (A1) on-board (Port 0) Ethernet port: Replication	3 Boot Drive MegaRAID Controller
ETH3 (A2) on-board (Port 1) Ethernet port: LAN	2 Unused (Empty)
U USB ports: Upper left = 1, upper right = 2, lower left = 3, lower right = 4	1 SAS Expander (for expansion units)

Figure 6. 3959 SM2 server for FSI Systems rear view

Table 4. 3959 SM2 server for FSI systems slot assignments, ports, and connectors
P2 Power supply 2	7 RAID Battery Backup Unit (BBU)
P1 Power supply 1	6 ETH0 (Act/Link A) port: LAN ETH1 (Act/Link B) port: Replication
S RS-232 serial port	5 ETH2 (Act/Link A) port: FSI ETH3 (Act/Link B) port: FSI
V Video port	4 ETH4 (Act/Link A) port: replication ETH5 (Act/Link B) port: replication ETH6 (Act/Link C) port: replication ETH7 (Act/Link D) port: replication
ETH4 (A1) On-board (Port 0) Ethernet port: Replication	4 Unused (Empty)
ETH5 (A2) On-board (Port 1) Ethernet port: LAN	3 Boot Drive MegaRAID Controller
U USB ports: Upper left = 1, upper right = 2, lower left = 3, lower right = 4	2 Unused (Empty)
	1 SAS Expander (for expansion units)