Error code reference
Each error code description includes the error code, the message text accompanying the code, an explanation of the code, and a user response.
- 100
Boot is running - 120
Disk drive hardware error - 130
Checking the internal disk file system - 132
Updating BIOS settings of the node - 135
Verifying the software - 137
Updating system board service processor firmware - 150
Loading cluster code - 155
Loading cluster data - 160
Updating the service controller - 168
The command cannot be initiated because authentication credentials for the current SSH session have expired. - 170
A flash module hardware error has occurred. - 182
Checking uninterruptible power supply - 232
Checking uninterruptible power supply connections - 300
The 2145 is running node rescue. - 310
The 2145 is running a format operation. - 320
A 2145 format operation has failed. - 330
The 2145 is partitioning its disk drive. - 340
The 2145 is searching for donor node. - 345
The 2145 is searching for a donor node from which to copy the software. - 350
The 2145 cannot find a donor node. - 360
The 2145 is loading software from the donor. - 365
Cannot load SW from donor - 370
Installing software - 500
Incorrect enclosure - 501
Incorrect slot - 502
No enclosure identity exists and a status from the partner node could not be obtained. - 503
Incorrect enclosure type - 504
No enclosure identity and partner node matches. - 505
No enclosure identity and partner has system data that does not match. - 506
No enclosure identity and no node state on partner - 507
No enclosure identity and no node state - 508
Cluster identifier is different between enclosure and node - 509
The enclosure identity cannot be read. - 510
The detected memory size does not match the expected memory size. - 511
Memory bank 1 of the 2145 is failing. For the 2145-DH8 only, the DIMMS are incorrectly installed. - 512
Enclosure VPD is inconsistent - 517
The WWNNs of the service controller and the disk do not match. - 521
Unable to detect a Fibre Channel adapter - 522
The system board service processor has failed. - 523
The internal disk file system is damaged. - 524
Unable to update BIOS settings. - 525
Unable to update system board service processor firmware. - 528
Ambient temperature is too high during system startup. - 530
A problem with one of the node's power supplies has been detected. - 534
System board fault - 535
Canister internal PCIe switch failed - 536
The temperature of a device on the system board is greater than or equal to the critical threshold. - 538
The temperature of a PCI riser card is greater than or equal to the critical threshold. - 541
Multiple, undetermined, hardware errors - 542
An installed CPU has failed or been removed. - 543
None of the node serial numbers that are stored in the three locations match. - 544
Boot drives are from other nodes. - 545
The node serial number on the boot drives match each other, but they do not match the product serial number on the system board. - 550
A clustered system cannot be formed because of a lack of clustered system resources. - 551
A cluster cannot be formed because of a lack of cluster resources. - 555
Power Domain error - 556
A duplicate WWNN has been detected. - 558
The node is unable to communicate with other nodes. - 560
Battery cabling fault - 561
Battery backplane or cabling fault - 562
The nodes hardware configuration does not meet the minimum requirements - 564
Too many machine code crashes have occurred. - 565
The internal drive of the node is failing. - 569
At boot time: the CPU reached a temperature that is greater than or equal to the warning threshold. During normal running: the CPU reached a temperature that is greater than or equal to the critical threshold. - 570
Battery protection unavailable - 571
Battery protection temporarily unavailable; one battery is expected to be available soon - 572
Battery protection temporarily unavailable; both batteries are expected to be available soon - 573
The node machine code is inconsistent. - 574
The node machine code is damaged. - 576
The cluster state and configuration data cannot be read. - 578
The state data was not saved following a power loss. - 579
Battery subsystem has insufficient charge to save system data - 580
The service controller ID could not be read. - 581
A serial link error in the 2145 UPS-1U has occurred. - 582
A battery error in the 2145 UPS-1U has occurred. - 583
An electronics error in the 2145 UPS-1U has occurred. - 584
The 2145 UPS-1U is overloaded. - 586
The power supply to the 2145 UPS-1U does not meet requirements. - 587
An incorrect type of uninterruptible power supply has been detected. - 588
The 2145 UPS-1U is not cabled correctly. - 589
The 2145 UPS-1U ambient temperature limit has been exceeded. - 590
Repetitive node transitions into standby mode from normal mode because of power subsystem-related node errors. - 650
The canister battery is not supported - 651
The canister battery is missing - 652
The canister battery has failed - 653
The canister battery’s temperature is too low - 654
The canister battery’s temperature is too high - 655
Canister battery communications fault. - 656
The canister battery has insufficient charge - 657
Not enough battery charge to support graceful shutdown of the storage enclosure. - 668
The remote setting is not available for users for the current system. - 670
The UPS battery charge is not enough to allow the node to start. - 671
The available battery charge is not enough to allow the node canister to start. Two batteries are charging. - 672
The available battery charge is not enough to allow the node canister to start. One battery is charging. - 673
The available battery charge is not enough to allow the node canister to start. No batteries are charging. - 674
The cycling mode of a Metro Mirror object cannot be changed. - 690
The node is held in the service state. - 700
The Fibre Channel adapter that was previously present has not been detected. - 701
A Fibre Channel adapter has failed. - 702
A Fibre Channel adapter has a PCI error. - 703
A Fibre Channel adapter is degraded. - 704
Fewer Fibre Channel ports operational. - 705
Fewer Fibre Channel I/O ports operational. - 706
Fibre Channel clustered system path failure. - 710
The SAS adapter that was previously present has not been detected. - 711
A SAS adapter has failed. - 712
A SAS adapter has a PCI error. - 713
A SAS adapter is degraded. - 715
Fewer SAS host ports operational - 720
Ethernet adapter that was previously present has not been detected. - 721
An Ethernet adapter has failed. - 722
An Ethernet adapter has a PCI error. - 723
An Ethernet adapter is degraded. - 724
Fewer Ethernet ports active. - 730
The bus adapter has not been detected. - 731
The bus adapter has failed. - 732
The bus adapter has a PCI error. - 733
The bus adapter degraded. - 734
Fewer bus ports. - 736
The temperature of a device on the system board is greater than or equal to the warning threshold. - 737
The temperature of a power supply is greater than or equal to the warning or critical threshold. - 738
The temperature of a PCI riser card is greater than or equal to the warning threshold. - 740
The command failed because of a wiring error described in the event log. - 741
CPU missing - 743
A boot drive is offline, missing, out of sync, or the persistent data is not usable. - 744
A boot drive is in the wrong location. - 745
A boot drive is in an unsupported slot. - 746
Technician port connection invalid. - 747
The Technician port is being used. - 748
The technician port is enabled. - 766
CMOS battery failure. - 768
Ambient temperature warning. - 769
CPU temperature warning. - 770
Shutdown temperature reached - 775
Power supply problem. - 776
Power supply mains cable unplugged. - 777
Power supply missing. - 779
Battery is missing - 780
Battery has failed - 781
Battery is below the minimum operating temperature - 782
Battery is above the maximum operating temperature - 783
Battery communications error - 784
Battery is nearing end of life - 785
Battery capacity is reduced because of cell imbalance - 786
Battery VPD checksum error - 787
Battery is at a hardware revision level not supported by the current code level - 803
Fibre Channel adapter not working - 818
Unable to recover the service controller flash disk. - 820
Canister type is incompatible with enclosure model - 830
Encryption key required. - 831
Encryption key is not valid. - 832
Encryption key file not found. - 833
Unsupported USB device. - 840
Unsupported hardware change detected. - 841
Supported hardware change detected. - 850
The canister battery is reaching the end of its useful life. - 860
Fibre Channel network fabric is too big. - 870
Too many cluster creations made on node - 871
Failed to increment cluster ID - 875
Request to cluster rejected. - 878
Attempting recovery after loss of state data. - 888
Too many Fibre Channel logins between nodes. - 889
Failed to create remote IP connection. - 920
Unable to perform cluster recovery because of a lack of cluster resources. - 921
Unable to perform cluster recovery because of a lack of cluster resources. - 950
Special update mode. - 990
Cluster recovery has failed. - 1001
Automatic cluster recovery has run. - 1002
Event log full. - 1007
Canister to canister communication error. - 1009
DIMMs are incorrectly installed. - 1011
Fibre Channel adapter (4 port) in slot 1 is missing. - 1013
Fibre Channel adapter (4-port) in slot 1 PCI fault. - 1014
Fibre Channel adapter in slot 1 is missing. - 1015
Fibre Channel adapter in slot 2 is missing. - 1016
Fibre Channel adapter (4 port) in slot 2 is missing. - 1017
Fibre Channel adapter in slot 1 PCI bus error. - 1018
Fibre Channel adapter in slot 2 PCI fault. - 1019
Fibre Channel adapter (four-port) in slot 2 PCI fault. - 1020
The system board service processor has failed. - 1021
Incorrect enclosure - 1022
The detected memory size does not match the expected memory size. - 1024
CPU is broken or missing. - 1025
The 2145 system assembly is failing. - 1026
System board device problem. - 1027
Unable to update BIOS settings. - 1028
System board service processor failed. - 1029
Enclosure VPD is unavailable or invalid. - 1030
The internal disk of a node has failed. - 1031
Node canister location unknown. - 1032
Fibre Channel adapter not working - 1034
Canister fault type 2 - 1035
Boot drive problems - 1036
The enclosure identity cannot be read. - 1039
Canister failure, canister replacement required. - 1040
A flash module error has occurred after a successful start of a 2145. - 1044
A service controller read failure occurred. - 1048
Unexpected enclosure fault. - 1052
Inter-canister PCIe link degraded - 1054
Fibre Channel adapter in slot 1 adapter present but failed. - 1055
Fibre Channel adapter (4 port) in slot 1 adapter present but failed. - 1056
The Fibre Channel adapter in slot 2 is present but is failing. - 1057
Fibre Channel adapter (four-port) in slot 2 adapter is present but failing. - 1060
One or more Fibre Channel ports on the 2072 are not operational. - 1061
Fibre Channel ports are not operational. - 1065
One or more Fibre Channel ports are running at lower than the previously saved speed. - 1067
Fan fault type 1 - 1068
Fan fault type 2 - 1083
Unrecognized node error - 1084
System board device exceeded temperature threshold. - 1085
PCI Riser card exceeded temperature threshold. - 1087
Shutdown temperature threshold exceeded - 1089
One or more fans are failing. - 1090
One or more fans (40x40x28) are failing. - 1091
One or more fans (40x40x56) are failing. - 1092
The temperature soft or hard shutdown threshold of the 2072 has been exceeded. The 2072 has automatically powered off. - 1093
The internal temperature sensor of the 2145 has reported that the temperature warning threshold has been exceeded. For the 2145-DH8 and 2145-CF8 only, the CPU temperature is too high. - 1094
The ambient temperature threshold has been exceeded. - 1095
Enclosure temperature has passed critical threshold. - 1096
A Power Supply Unit is missing or has failed. - 1097
A power supply unit reports no A/C power. - 1098
Enclosure temperature has passed warning threshold. - 1099
Temperature exceeded warning threshold - 1100
One of the voltages that is monitored on the system board is over the set threshold. - 1101
One of the voltages that is monitored on the system board is over the set threshold. - 1105
One of the voltages that is monitored on the system board is under the set threshold. - 1106
One of the voltages that is monitored on the system board is under the set threshold. - 1107
The battery subsystem has insufficient capacity to save system data due to multiple faults. - 1108
Battery backplane cabling faulty or possible battery backplane requires replacing. - 1109
Battery or possibly battery backplane requires replacing. - 1110
The power management board detected a voltage that is outside of the set thresholds. - 1111
Batteries have insufficient charge. - 1112
Enclosure battery is missing. - 1114
Enclosure battery fault type 1 - 1115
Enclosure Battery fault type 4 - 1120
A high speed SAS adapter is missing. - 1121
A high speed SAS adapter has failed. - 1122
A high speed SAS adapter error has occurred. - 1124
Power Supply Unit fault type 1 - 1125
Power Supply Unit fault type 1 - 1126
Power Supply Unit fault type 2 - 1128
Power Supply Unit missing - 1129
The node battery is missing. - 1130
The node battery requires replacing. - 1131
Battery conditioning is required but not possible. - 1133
A duplicate WWNN has been detected. - 1135
The 2145 UPS has reported an ambient over temperature. - 1136
The 2145 UPS-1U has reported an ambient over temperature. - 1138
Power supply unit input power failed. - 1140
The 2145 UPS has reported that it has a problem with the input AC power. - 1141
The 2145 UPS-1U has reported that it has a problem with the input AC power. - 1145
The signal connection between a 2145 and its 2145 UPS is failing. - 1146
The signal connection between a 2145 and its 2145 UPS-1U is failing. - 1150
Data that the 2145 has received from the 2145 UPS suggests the 2145 UPS power cable, the signal cable, or both, are not connected correctly. - 1151
Data that the 2145 has received from the 2145 UPS-1U suggests the 2145 UPS-1U power cable, the signal cable, or both, are not connected correctly. - 1152
Incorrect type of uninterruptible power supply detected. - 1155
A power domain error has occurred. - 1160
The output load on the 2145 UPS exceeds the specification. - 1161
The output load on the 2145 UPS-1U exceeds the specifications (reported by 2145 UPS-1U alarm bits). - 1165
The 2145 UPS output load is unexpectedly high. The 2145 UPS output is possibly connected to an extra non-2145 load. - 1166
The 2145 UPS-1U output load is unexpectedly high. - 1170
2145 UPS electronics fault (reported by the 2145 UPS alarm bits). - 1171
2145 UPS-1U electronics fault (reported by the 2145 UPS-1U alarm bits). - 1175
A problem has occurred with the uninterruptible power supply frame fault (reported by uninterruptible power supply alarm bits). - 1179
Too many drives attached to the system. - 1180
2145 UPS battery fault (reported by 2145 UPS alarm bits). - 1181
2145 UPS-1U battery fault (reported by 2145 UPS-1U alarm bits). - 1182
Ambient temperature is too high during system startup. - 1183
The nodes hardware configuration does not meet the minimum requirements. - 1185
2145 UPS fault, with no specific FRU identified (reported by uninterruptible power supply alarm bits). - 1186
A problem has occurred in the 2145 UPS-1U, with no specific FRU identified (reported by 2145 UPS-1U alarm bits). - 1187
Node software is inconsistent or damaged - 1188
Too many software crashes have occurred. - 1189
The node is held in the service state. - 1190
The 2145 UPS battery has reached its end of life. - 1191
The 2145 UPS-1U battery has reached its end of life. - 1192
Unexpected node error - 1193
The UPS battery charge is not enough to allow the node to start. - 1194
Automatic recovery of offline node has failed. - 1195
Node missing. - 1198
Detected hardware is not a valid configuration. - 1200
The configuration is not valid. Too many devices, MDisks, or targets have been presented to the system. - 1201
A flash drive requires a recovery. - 1202
A flash drive is missing from the configuration. - 1203
A duplicate Fibre Channel frame has been received. - 1210
A local Fibre Channel port has been excluded. - 1212
Power supply exceeded temperature threshold. - 1213
Boot drive missing, out of sync, or failed. - 1214
Boot drive is in the wrong slot. - 1215
A flash drive is failing. - 1216
SAS errors have exceeded thresholds. - 1217
A flash drive has exceeded the temperature warning threshold. - 1220
A remote Fibre Channel port has been excluded. - 1230
A login has been excluded. - 1260
SAS cable fault type 2. - 1298
A node has encountered an error updating. - 1310
A managed disk is reporting excessive errors. - 1311
A flash drive is offline due to excessive errors. - 1320
A disk I/O medium error has occurred. - 1322
Data protection information mismatch. - 1328
Encryption key required. - 1330
A suitable managed disk (MDisk) or drive for use as a quorum disk was not found. - 1335
Quorum disk not available. - 1340
A managed disk has timed out. - 1350
IB ports are not operational. - 1360
A SAN transport error occurred. - 1370
A managed disk error recovery procedure (ERP) has occurred. - 1400
The 2145 cannot detect an Ethernet connection. - 1403
External port not operational. - 1450
Fewer Fibre Channel I/O ports operational. - 1471
Interface card is unsupported. - 1472
Boot drive is in an unsupported slot. - 1473
The installed battery is at a hardware revision level that is not supported by the current code level. - 1474
Battery is nearing end of life. - 1475
Battery is too hot. - 1476
Battery is too cold. - 1550
A cluster path has failed. - 1570
Quorum disk configured on controller that has quorum disabled - 1600
Mirrored disk repair halted because of difference. - 1610
There are too many copied media errors on a managed disk. - 1620
A storage pool is offline. - 1623
One or more MDisks on a controller are degraded. - 1624
Controller configuration has unsupported RDAC mode. - 1625
Incorrect disk controller configuration. - 1627
The cluster has insufficient redundancy in its controller connectivity. - 1630
The number of device logins was reduced. - 1660
The initialization of the managed disk has failed. - 1670
The CMOS battery on the system board failed. - 1680
Drive fault type 1 - 1684
Drive is missing. - 1686
Drive fault type 3. - 1689
Array MDisk has lost redundancy. - 1690
No spare protection exists for one or more array MDisks. - 1691
A background scrub process has found an inconsistency between data and parity on the array. - 1692
Array MDisk has taken a spare member that does not match array goals. - 1693
Drive exchange required. - 1695
Persistent unsupported disk controller configuration. - 1700
Unrecovered remote copy relationship - 1710
There are too many cluster partnerships. The number of cluster partnerships has been reduced. - 1720
Metro Mirror (Remote copy) - Relationship has stopped and lost synchronization, for reason other than a persistent I/O error (LSYNC) - 1740
Recovery encryption key not available. - 1741
Flash module is predicted to fail. - 1750
Array response time too high. - 1780
Encryption key changes are not committed. - 1800
The SAN has been zoned incorrectly. - 1801
A node has received too many Fibre Channel logins from another node. - 1802
Fibre Channel network settings - 1804
IB network settings - 1840
The managed disk has bad blocks. - 1850
Compressed volume copy has bad blocks - 1860
Thin-provisioned volume copy offline because of failed repair. - 1862
Thin-provisioned volume copy offline because of corrupt metadata. - 1865
Thin-provisioned volume copy offline because of insufficient space. - 1870
Mirrored volume offline because a hardware read error has occurred. - 1895
Unrecovered FlashCopy mappings - 1900
A FlashCopy, Trigger Prepare command has failed because a cache flush has failed. - 1910
A FlashCopy mapping task was stopped because of the error that is indicated in the sense data. - 1920
Global and Metro Mirror persistent error. - 1925
Cached data cannot be destaged. - 1930
Migration suspended. - 1940
HyperSwap® volume or consistency group has lost synchronization between sites. - 1950
Unable to mirror medium error. - 2008
A software downgrade has failed. - 2010
A software update has failed. - 2020
IP Remote Copy link unavailable. - 2021
Partner cluster IP address unreachable. - 2022
Cannot authenticate with partner cluster. - 2023
Unexpected cluster ID for partner cluster. - 2030
Software error. - 2035
Drive has disabled protection information support. - 2040
A software update is required. - 2055
System reboot required. - 2060
Manual discharge of batteries required. - 2070
A drive has been detected in an enclosure that does not support that drive. - 2100
A software error has occurred. - 2115
Performance of external MDisk has changed - 2258
System SSL certificate has expired. - 2500
A secure shell (SSH) session limit for the cluster has been reached. - 2550
Encryption key on USB flash drive removed - 2555
Encryption key error on USB flash drive. - 2600
The cluster was unable to send an email. - 2601
Error detected while sending an email. - 2700
Unable to access NTP network time server - 2702
Check configuration settings of the NTP server on the CMM - 3000
The 2145 UPS temperature is close to its upper limit. If the temperature continues to rise the 2145 UPS will power off. - 3001
The 2145 UPS-1U temperature is close to its upper limit. If the temperature continues to rise the 2145 UPS-1U will power off. - 3010
Internal uninterruptible power supply software error detected. - 3024
Technician port connection invalid - 3025
A virtualization feature license is required. - 3029
Virtualization feature capacity is not valid. - 3030
Global and Metro Mirror feature capacity not set. - 3031
FlashCopy feature capacity not set. - 3032
Feature license limit exceeded. - 3035
Physical Disk FlashCopy feature license required - 3036
Physical Disk Global and Metro Mirror feature license required - 3080
Global or Metro Mirror relationship or consistency group with deleted partnership - 3081
Unable to send email to any of the configured email servers. - 3090
Drive firmware download is cancelled by user or system, problem diagnosis required. - 3130
System SSL certificate expires within the next 30 days.
Parent topic: Event IDs