IBM® support for Microsoft Volume Shadow Copy and Virtual Disk Services software error codes

Error codes provide information on the status of operations. Error codes are logged in the Windows Event Monitor and in the Microsoft Volume Shadow Copy and Virtual Disk Services software log file that is in the installation directory.

Table 1 lists the return error codes and their symbolic names and definitions.

Table 1. IBM support for Microsoft Volume Shadow Copy and Virtual Disk Services software error codes
Code Symbolic Name Definition
1000 ERR_JVM JVM Creation failed.
1001 ERR_CLASS_NOT_FOUND Class not found: %1.
1002 ERR_MISSING_PARAMS Some required parameters are missing.
1003 ERR_METHOD_NOT_FOUND Method not found: %1.
1004 ERR_REQUIRED_PARAM A missing parameter is required. Use the configuration utility to set this parameter: %1.
1600 ERR_RECOVERY_FILE_CREATION_FAILED The recovery file was not created.
1700 ERR_ARELUNSSUPPORTED_IBMGETLUNINFO ibmGetLunInfo failed in AreLunsSupported.
1800 ERR_FILLLUNINFO_IBMGETLUNINFO ibmGetLunInfo failed in FillLunInfo.
1900 ERR_GET_TGT_CLEANUP Failed to delete the following temp files: %1.
2500 ERR_LOG_SETUP Error initializing log.
2501 ERR_CLEANUP_LOCATE Unable to search for incomplete Shadow Copies. Windows Error: %1.
2502 ERR_CLEANUP_READ Unable to read incomplete Shadow Copy Set information from file: %1.
2503 ERR_CLEANUP_SNAPSHOT Unable to clean up snapshot stored in file: %1.
2504 ERR_CLEANUP_FAILED Cleanup call failed with error: %1.
2505 ERR_CLEANUP_OPEN Unable to open file: %1.
2506 ERR_CLEANUP_CREATE Unable to create file: %1.
2507 ERR_HBAAPI_LOAD HBA: Error loading hba library: %1.
3000 ERR_ESSSERVICE_EXCEPTION ESSService: An exception occurred. Check the ESSService log.
3001 ERR_ESSSERVICE_LOGGING ESSService: Unable to initialize logging.
3002 ERR_ESSSERVICE_CONNECT ESSService: Unable to connect to the CIM agent. Check your configuration.
3003 ERR_ESSSERVICE_SCS ESSService: Unable to get the Storage Configuration Service. Check your configuration.
3004 ERR_ESSSERVICE_INTERNAL ESSService: An internal error occurred with the following information: %1.
3005 ERR_ESSSERVICE_FREE_CONTROLLER ESSService: Unable to find the VSS_FREE controller.
3006 ERR_ESSSERVICE_RESERVED_CONTROLLER ESSService: Unable to find the VSS_RESERVED controller. Check your configuration.
3007 ERR_ESSSERVICE_INSUFFICIENT_TARGETS Unable to find suitable targets for all volumes.
3008 ERR_ESSSERVICE_ASSIGN_FAILED ESSService: The assign operation failed. Check the CIM agent log for details.
3009 ERR_ESSSERVICE_WITHDRAW_FAILED ESSService: The withdraw FlashCopy® operation failed. Check the CIM agent log for details.