Error codes describe a service procedure that must be followed. Each event ID that requires service has an associated error code.
Error codes can be either notification type E (error) or notification type W (warning). Table 1 lists the event IDs and corresponding error codes, the notification type, and the condition of the event.
| Event ID | Notification type | Condition | Error code |
|---|---|---|---|
| 009020 | E | An automatic system recovery has started. All configuration commands are blocked. | 1001 |
| 009040 | E | The error event log is full. | 1002 |
| 009052 | W | The following causes are possible:
|
1196 |
| 009053 | E | A node has been missing for 30 minutes. | 1195 |
| 009100 | W | The software install process has failed. | 2010 |
| 009101 | W | The software update package delivery has failed. | 2010 |
| 009150 | W | Unable to connect to the SMTP (email) server | 2600 |
| 009151 | W | Unable to send mail through the SMTP (email) server | 2601 |
| 009170 | W | The Metro Mirror or Global Mirror feature capacity is not set. | 3030 |
| 009171 | W | The FlashCopy® feature capacity is not set. | 3031 |
| 009172 | W | The Virtualization feature has exceeded the amount that is licensed. | 3032 |
| 009173 | W | The FlashCopy feature has exceeded the amount that is licensed. | 3032 |
| 009174 | W | The Metro Mirror or Global Mirror feature has exceeded the amount that is licensed. | 3032 |
| 009175 | W | The usage for the thin-provisioned volume is not licensed. | 3033 |
| 009176 | W | The value set for the virtualization feature capacity is not valid. | 3029 |
| 009177 | E | A physical disk FlashCopy feature license is required. | 3035 |
| 009178 | E | A physical disk Metro Mirror and Global Mirror feature license is required. | 3036 |
| 009179 | E | A virtualization feature license is required. | 3025 |
| 009180 | E | Automatic recovery of offline node failed. | 1194 |
| 009181 | W | Unable to send email to any of the configured email servers. | 3081 |
| 009182 | W | The external virtualization feature license limit was exceeded. | 3032 |
| 009183 | W | Unable to connect to LDAP server. | 2251 |
| 009184 | W | The LDAP configuration is not valid. | 2250 |
| 009185 | E | The limit for the compression feature license was exceeded. | 3032 |
| 009186 | E | The limit for the compression feature license was exceeded. | 3032 |
| 009187 | E | Unable to connect to LDAP server that has been automatically configured. | 2256 |
| 009188 | E | Invalid LDAP configuration for automatically configured server. | 2255 |
| 009189 | W | A licensable feature's trial-timer has reached 0. The feature has now been deactivated. | 3082 |
| 009190 | W | A trial of a licensable feature will expire in 5 days. | 3083 |
| 009191 | W | A trial of a licensable feature will expire in 10 days. | 3084 |
| 009192 | W | A trial of a licensable feature will expire in 15 days. | 3085 |
| 009193 | W | A trial of a licensable feature will expire in 45 days. | 3086 |
| 009194 | W | Easy Tier feature license limit exceeded. | 3032 |
| 009195 | W | FlashCopy feature license limit exceeded. | 3032 |
| 009196 | W | External virtualization feature license limit exceeded. | 3032 |
| 009197 | W | Remote copy feature license limit exceeded. | 3032 |
| 010002 | E | The node ran out of base event sources. As a result, the node has stopped and exited the system. | 2030 |
| 010003 | W | The number of device logins has reduced. | 1630 |
| 010006 | E | A software error has occurred. | 2030 |
| 010008 | E | The block size is invalid, the capacity or LUN identity has changed during the managed disk initialization. | 1660 |
| 010010 | E | The managed disk is excluded because of excessive errors. | 1310 |
| 010011 | E | The remote port is excluded for a managed disk and node. | 1220 |
| 010012 | E | The local port is excluded. | 1210 |
| 010013 | E | The login is excluded. | 1230 |
| 010017 | E | A timeout has occurred as a result of excessive processing time. | 1340 |
| 010018 | E | An error recovery procedure has occurred. | 1370 |
| 010019 | E | A managed disk I/O error has occurred. | 1310 |
| 010020 | E | The managed disk error count threshold has exceeded. | 1310 |
| 010021 | W | There are too many devices presented to the clustered system. | 1200 |
| 010022 | W | There are too many managed disks presented to the cluster (system). | 1200 |
| 010023 | W | There are too many LUNs presented to a node. | 1200 |
| 010024 | W | There are too many drives presented to a cluster (system). | 1200 |
| 010025 | W | A disk I/O medium error has occurred. | 1320 |
| 010026 | W | A suitable MDisk or drive for use as a quorum disk was not found. | 1330 |
| 010027 | W | The quorum disk is not available. | 1335 |
| 010028 | W | A controller configuration is not supported. | 1625 |
| 010029 | E | A login transport fault has occurred. | 1360 |
| 010030 | E | A managed disk error recovery procedure (ERP)
has occurred. The node or controller reported the following:
|
1370 |
| 010031 | E | One or more MDisks on a controller are degraded. | 1623 |
| 010032 | W | The controller configuration limits failover. | 1625 |
| 010033 | E | The controller configuration uses the RDAC mode; this is not supported. | 1624 |
| 010034 | E | Persistent unsupported controller configuration. | 1695 |
| 010040 | E | The controller system device is only connected to the node through a single initiator port. | 1627 |
| 010041 | E | The controller system device is only connected to the node through a single target port. | 1627 |
| 010042 | E | The controller system device is only connected to the clustered system nodes through a single target port. | 1627 |
| 010043 | W | The controller system device is only connected to the clustered system nodes through half of the expected target ports. | 1627 |
| 010044 | E | The controller system device has disconnected all target ports to the clustered system nodes. | 1627 |
| 010055 | W | An unrecognized SAS device. | 1665 |
| 010056 | E | SAS error counts exceeded the warning thresholds. | 1216 |
| 010057 | E | SAS errors exceeded critical thresholds. | 1216 |
| 010066 | W | Controller indicates that it does not support descriptor sense for LUNs that are greater than 2 TBs. | 1625 |
| 010067 | W | Too many enclosures were presented to a cluster (system). | 1200 |
| 010070 | W | Too many controller target ports were presented to the cluster (system). | 1200 |
| 010071 | W | Too many target ports were presented to the clustered system from a single controller. | 1200 |
| 010098 | W | There are too many drives presented to a cluster (system). | 1200 |
| 010100 | W | Reserved SAS port has devices attached. | 1669 |
| 010101 | E | Too many long IOs to drive. | 1215 |
| 010102 | E | A drive is reported as continuos slow with contributory factors. | 1215 |
| 010103 | E | Too many long IOs to drive (Mercury drives). | 1215 |
| 010104 | E | A drive is reported as continuos slow with contributory factors (Mercury drives). | 1215 |
| 010106 | W | Drive reporting too many recovered logical block check errors | 1680 |
| 010110 | W | Drive firmware download cancelled because of system changes | 3090 |
| 010111 | W | Drive firmware download cancelled because of a drive download problem | 3090 |
| 010118 | W | Too many drives attached to the system. | 1179 |
| 010119 | W | Drive protection information mismatch | 1322 |
| 010120 | W | A member drive has been forced to turn off protection information support. | 2035 |
| 020001 | E | There are too many medium errors on the managed disk. | 1610 |
| 020002 | E | A storage pool is offline. | 1620 |
| 020003 | W | There are insufficient virtual extents. | 2030 |
| 029001 | W | The managed disk has bad blocks. On an external controller, this can only be a copied medium error. | 1840 |
| 029002 | E | The system failed to create a bad block because MDisk already has the maximum number of allowed bad blocks. | 1226 |
| 029003 | E | The system failed to create a bad block because the clustered system already has the maximum number of allowed bad blocks. | 1225 |
| 030000 | W | The trigger prepare command has failed because of a cache flush failure. | 1900 |
| 030010 | W | The mapping is stopped because of the error that is indicated in the data. | 1910 |
| 030020 | W | The mapping is stopped because of a clustered system or complete I/O group failure, and the current state of the relationship could not be recovered. | 1895 |
| 045101 | E | Enclosure slot speed below maximum capability. | 1686 |
| 050001 | W | The relationship is stopped because of a clustered system or complete I/O group failure, and the current state of the mapping could not be recovered. | 1700 |
| 050002 | W | A Metro Mirror or Global Mirror relationship or consistency group exists within a clustered system, but its partnership has been deleted. | 3080 |
| 050010 | W | A Global Mirror relationship has stopped because of a persistent I/O error. | 1920 |
| 050011 | W | A remote copy has stopped because of a persistent I/O error. | 1915 |
| 050020 | W | Remote copy has stopped. | 1720 |
| 050030 | W | There are too many clustered system partnerships. The number of partnerships has been reduced. | 1710 |
| 050031 | W | There are too many clustered system partnerships. The system has been excluded. | 1710 |
| 050040 | W | Background copy process for the Remote Copy was blocked. | 1960 |
| 050050 | W | The Global Mirror secondary volume is offline. The relationship has pinned hardened write data for this volume. | 1925 |
| 050060 | W | The Global Mirror secondary volume is offline due to missing IO group partner node. The relationship has pinned hardened write data for this volume but the node containing the required data is currently offline. | 1730 |
| 050070 | W | Global Mirror performance is likely to be impacted. A large amount of pinned data for the offline volumes has reduced the resource available to the global mirror secondary disks. | 1925 |
| 060001 | W | The thin-provisioned volume copy is offline because there is insufficient space. | 1865 |
| 060002 | W | The thin-provisioned volume copy is offline because the metadata is corrupt. | 1862 |
| 060003 | W | The thin-provisioned volume copy is offline because the repair has failed. | 1860 |
| 060004 | W | The compressed volume copy is offline because there is insufficient space. | 1865 |
| 060005 | W | The compressed volume copy is offline because the metadata is corrupt. | 1862 |
| 060006 | W | The compressed volume copy is offline because the repair has failed. | 1860 |
| 060007 | W | The compressed volume copy has bad blocks. | 1850 |
| 062001 | W | Unable to mirror medium error during volume copy synchronization | 1950 |
| 062002 | W | The mirrored volume is offline because the data cannot be synchronized. | 1870 |
| 062003 | W | The repair process for the mirrored disk has stopped because there is a difference between the copies. | 1600 |
| 070000 | E | Unrecognized node error. | 1083 |
| 070510 | E | Detected memory size does not match the expected memory size. | 1022 |
| 070511 | E | DIMMs are incorrectly installed. | 1009 |
| 070517 | E | The WWNN that is stored on the service controller and the WWNN that is stored on the drive do not match. | 1192 |
| 070521 | E | Unable to detect any Fibre Channel adapter. | 1016 |
| 070522 | E | The system board processor has failed. | 1020 |
| 070523 | W | The internal disk file system of the node is damaged. | 1187 |
| 070524 | E | Unable to update BIOS settings. | 1027 |
| 070525 | E | Unable to update the service processor firmware for the system board. | 1020 |
| 070528 | W | The ambient temperature is too high while the system is starting. | 1182 |
| 070536 | W | A system board device breached critical temperature threshold. | 1084 |
| 070538 | W | A PCI Riser breached critical temperature threshold. | 1085 |
| 070542 | E | A processor has failed. | 1024 |
| 070543 | E | No usable persistent data could be found on the boot drives. | 1035 |
| 070544 | E | The boot drives do not belong in this node. | 1035 |
| 070545 | E | Boot drive and system board mismatch. | 1035 |
| 070550 | E | Cannot form clustered system due to lack of resources. | 1192 |
| 070556 | E | Duplicate WWNN detected on the SAN. | 1192 |
| 070558 | E | A node is unable to communicate with other nodes. | 1192 |
| 070562 | E | The node hardware does not meet minimum requirements. | 1183 |
| 070564 | E | Too many software failures. | 1188 |
| 070574 | E | The node software is damaged. | 1187 |
| 070576 | E | The clustered system data cannot be read. | 1030 |
| 070578 | E | The clustered system data was not saved when power was lost. | 1194 |
| 070580 | E | Unable to read the service controller ID. | 1044 |
| 070690 | W | Node held in service state. | 1189 |
| 073003 | E | The Fibre Channel ports are not operational. | 1060 |
| 073005 | E | Clustered system path failure. | 1550 |
| 073006 | W | The SAN is not correctly zoned. As a result, more than 512 ports on the SAN have logged into one FlashSystem™ V840 port. | 1800 |
| 073305 | W | One or more Fibre Channel ports are running at a speed that is lower than the last saved speed. | 1065 |
| 073310 | E | A duplicate Fibre Channel frame has been detected, which indicates that there is an issue with the Fibre Channel fabric. Other Fibre Channel errors might also be generated. | 1203 |
| 073512 | E | Enclosure VPD is inconsistent | 1008 |
| 073522 | E | The system board service processor has failed. | 1034 |
| 073528 | E | Ambient temperature is too high during system startup. | 1098 |
| 074001 | W | Unable to determine the vital product data (VPD) for an FRU. This is probably because a new FRU has been installed and the software does not recognize that FRU. The clustered system continues to operate; however, you must update the software to fix this warning. | 2040 |
| 074002 | E | The node warm started after a software error. | 2030 |
| 074003 | W | A connection to a configured remote system has been lost because of a connectivity problem. | 1715 |
| 074004 | W | A connection to a configured remote system has been lost because of too many minor errors. | 1716 |
| 076001 | E | The internal disk for a node has failed. | 1030 |
| 076002 | E | The hard disk is full and cannot capture any more output. | 2030 |
| 076401 | E | One of the two power supply units in the node has failed. | 1096 |
| 076402 | E | One of the two power supply units in the node cannot be detected. | 1096 |
| 076403 | E | One of the two power supply units in the node is without power. | 1097 |
| 076502 | E | Degraded PCIe lanes on a high-speed SAS adapter. | 1121 |
| 076503 | E | A PCI bus error occurred on a high-speed SAS adapter. | 1121 |
| 076504 | E | A high-speed SAS adapter requires a PCI bus reset. | 1122 |
| 076505 | E | Vital product data (VPD) is corrupt on high-speed SAS adapter. | 1121 |
| 079500 | W | The limit on the number of clustered system secure shell (SSH) sessions has been reached. | 2500 |
| 079501 | W | Unable to access the Network Time Protocol (NTP) network time server. | 2700 |
| 082001 | E | A server error has occurred. | 2100 |
| 084000 | W | An array MDisk has deconfigured members and has lost redundancy. | 1689 |
| 084100 | W | An array MDisk is corrupt because of lost metadata. | 1240 |
| 084200 | W | Array MDisk has taken a spare member that does not match array goals | 1692 |
| 084201 | W | An array has members that are located in a different I/O group. | 1688 |
| 084300 | W | An array MDisk is no longer protected by an appropriate number of suitable spares. | 1690 |
| 084301 | W | No spare protection exists for one or more array MDisks. | 1690 |
| 084500 | W | An array MDisk is offline. The metadata for the inflight writes is on a missing node. | 1243 |
| 084600 | W | An array MDisk is offline. Metadata on the missing node contains needed state information. | 1243 |
| 084700 | W | An array has lost redundancy due to slow write by member drive. | 1750 |
| 085001 | E | Power supply failed. | 1124 |
| 085002 | E | The power supply has no input power. | 1138 |
| 085003 | E | Power supply communication error. | 1126 |
| 085004 | E | Power supply has invalid VPD. | 1125 |
| 085005 | E | Power supply is missing. | 1128 |
| 085006 | E | Power supply fan failed. | 1124 |
| 085007 | W | Power supply units are mismatched. | |
| 085010 | E | Fan is operating outside expected range. | 1067 |
| 085011 | E | Fan communication error. | 1068 |
| 085004 | E | Power supply has invalid VPD. | 1125 |
| 085012 | E | Fan failed. | 1067 |
| 085013 | E | Fan is missing. | 1068 |
| 085014 | E | Fan has invalid VPD. | 1067 |
| 085021 | E | Flash module failed. | 1680 |
| 085022 | E | Flash module communication error. | 1680 |
| 085023 | E | Flash module health is low. | 1680 |
| 085024 | E | Array mdisk is corrupt. | 1240 |
| 085025 | W | The array is degraded. | 1689 |
| 085026 | E | Flash module has invalid VPD. | 1680 |
| 085027 | E | Flash module is missing. | 1684 |
| 085028 | E | Flash module is unsupported. | 1240 |
| 085029 | E | Data consistency check failed. | 3081 |
| 085030 | W | Extra flash module found that is not part of array. | 2070 |
| 085031 | W | Array is missing a spare flash module. | 1690 |
| 085033 | W | Flash module not initialized. | 1741 |
| 085041 | E | Battery failed. | 1114 |
| 085042 | W | Battery missing. | 1112 |
| 085043 | E | Battery communication error. | 1112 |
| 085044 | E | Battery is nearing end of life. | 1115 |
| 085045 | E | Battery is at end of life. | 1114 |
| 085046 | E | Battery VPD is not valid. | 1114 |
| 085048 | W | Battery maintenance discharge cycle required. | 1131 |
| 085049 | E | Battery failed to calibrate during maintenance discharge cycle. | |
| 085051 | E | Interface card communication error. | 1039 |
| 085053 | E | Interface card failed. | 1039 |
| 085057 | E | External FC port not operational. | 1061 |
| 085058 | E | External IB port not operational. | 1350 |
| 085059 | E | FC interface card data communication offline. | 1039 |
| 085060 | E | IB interface card data communication offline. | 1039 |
| 085061 | W | Too many FC host logins. | 1802 |
| 085062 | W | Too many IB host logins. | 1804 |
| 085064 | E | Interface card is not supported. | 1471 |
| 085065 | W | External FCoE data link degraded. | 1064 |
| 085066 | E | External FCoE port not operational. | 1061 |
| 085067 | E | FCoE card data communication offline. | 1039 |
| 085068 | W | Too many FCoE host logins. | 1802 |
| 085071 | E | Canister failed. | 1039 |
| 085072 | E | Canister to canister communication error. | 1007 |
| 085073 | E | The canister is missing. | 1039 |
| 085076 | E | Canister internal error. | 1034 |
| 085090 | E | A quorum device is not detected. | 1114 |
| 085099 | E | The front panel is not detected. | 1338 |
| 085110 | E | Flash module update failed. | 1680 |
| 085111 | E | Battery module update failed. | 1114 |
| 085112 | E | Canister update failed. | 1039 |
| 085113 | W | System update requires a reboot to complete. | |
| 085119 | E | System update failed. | 1048 |
| 085135 | W | Flash module shutdown temperature threshold exceeded. | 1087 |
| 085136 | W | Flash module warning temperature threshold exceeded. | 1099 |
| 085137 | W | Power supply shutdown temperature threshold exceeded. | 1087 |
| 085138 | W | Power supply warning temperature threshold exceeded. | 1099 |
| 085139 | W | Battery shutdown temperature threshold exceeded. | 1087 |
| 085140 | W | Battery warning temperature threshold exceeded. | 1099 |
| 085141 | E | Battery temperature fault. | 1114 |
| 085142 | E | Flash module temperature fault. | 1680 |
| 085151 | W | Encryption key not available. | 1740 |
| 085152 | W | Encryption key not valid. | 1740 |
| 085153 | E | T3 recovery device has been slandered. | 1114 |
| 085154 | E | Quorum device is missing. | 1114 |
| 085155 | W | Encryption key changes are not committed. | |
| 085156 | W | Array parity compromised. | |
| 085157 | E | Unexpected encryption error. | |
| 085158 | E | Flash module encryption error |