Silently installing and uninstalling a fix

Silently install a fix

Before you begin

If you are applying a fix to the Process Manager server, stop jfd before you install the fix.

About this task

The installer can be used only to install fixes to Process Manager version 10.2 or later. You cannot use the installer with previous versions of Process Manager.

Process Manager fixes are cumulative and the latest fix version supersedes all previous versions. Always install the latest fix.

Procedure

  1. Log in to the host on which you want to install with the installation account user ID.

    You must have local administrative privileges on this host.

  2. Obtain the Process Manager fix package.

    For example, pm10.210.2_win64_497311.msp.

  3. Open a command prompt and run the silent installer by specifying the /p parameter to the Msiexec command.

    To generate a log file, specify the /l option.

    For example:

    Msiexec /p ppm10.210.2_update_build_23456_win.msp /qn

Silently uninstall a fix

About this task

Perform the following steps to uninstall a previously applied fix. You can uninstall only the latest fix.

Procedure

  1. Log in to the host from which you want to uninstall with the installation account user ID.

    You must have local administrative privileges on this host.

  2. Obtain the Process Manager fix package.

    For example, pm10.210.2_win64_497311.msp.

  3. Open a command prompt and use the Msiexec command to uninstall.

    The uninstall command syntax is:

    Msiexec /package {GUID_OF_PRODUCT} /uninstall {GUID_OF_FIX} /qn

    Where:

    • {GUID_OF_PRODUCT} for Process Manager is {753BFBA0-EE11-42A4-9E1F-021DD863B430}
    • {GUID_OF_FIX} is the Revision number field in the .msp file Properties, Details tab.
    For example:
    Msiexec /package {753BFBA0-EE11-42A4-9E1F-021DD863B430} /uninstall {DBC4EEFA-3FB3-4809-A65E-059236CCD2E7} /qn

    To generate a log file, specify the /l option.