Troubleshooting IBM Business Automation Insights on Kubernetes

If you observe unexpected behaviors, the following pages help you resolve issues.

Troubleshooting the BPM event emitter
To better follow up the activity of the BPM event emitter, you can enable tracing. If events are not flowing to the JMS queue or to Kafka, use the check lists to ascertain proper JMS configuration.
Troubleshooting the Case event emitter
To better follow up the activity of the Case event emitter, you can enable tracing. You can resolve JAR file conflicts, class loading, and user authentication errors. You can also replay events to regenerate your business data.
Troubleshooting the Content event emitter
New in 19.0.1 You can check messages in Kafka or the IBM Even Stream console, or troubleshoot further by enabling the Kafka broker trace. You can also resolve errors by ensuring that the configuration settings are correct.
Troubleshooting the undefined case type in dashboards
New in 18.0.2 If you see the case type value displayed as <Undefined> in some activity dashboards, create a scripted field to replace the predefined field for the display name of the case type.
Troubleshooting the Content dashboard
New in 19.0.1 The index pattern might be outdated in the Content dashboards. When indexing new fields in Elasticsearch, Kibana does not display the new fields.
Troubleshooting the ODM event emitter
New in 18.0.2 You might observe that ODM events do not appear to be processed and stored either in Elasticsearch or in the HDFS data lake.
Troubleshooting the Digital Worker event emitter
New in 19.0.3 You might observe that events do not appear to be processed and stored either in Elasticsearch or in the HDFS data lake.
Troubleshooting Apache Flink jobs
If you observe that no events are flowing to HDFS or to Elasticsearch, and that Flink job logs report errors, explore possible diagnoses and solutions.
Troubleshooting Elasticsearch
If you encounter a security policy error with Elasticsearch, here are the diagnosis and solution.

Parent topic: IBM Business Automation Insights specifics on Kubernetes