Managing Transact SMTP

Does Transact SMTP provide message recognition?
Incoming messages to the Transact server must have a mechanism established to match the message with the correct Automated Message ID. Transact SMTP provides great flexibility in recognizing different types of messages for various types of transactional message groups, while allowing all messages to be sent to the same Acoustic Campaign IP address.
What are my options for choosing a Transactional Message Group identifier?
Transact can match inbound messages with Acoustic Campaign transactional message groups in a number of ways.
What are Transact campaign identifier restrictions?
Transact campaign identifier restrictions.
What are the X-Header requirements?
X Header requirements for Transact.
What do I need to know about Message Header Encoding?
Transact SMTP supports HTML, text, and multi-part messages. The message content type and encoding are important for Transact to determine the content of the originating message. Transact has to interpret HTML as HTML, text as text, and both for multipart.
What do I need to know about the SMTP Message Submission and Response Process?
You can make submissions to the Transact SMTP MTA only. Documents cannot contain multiple contacts.
How do I change an email template in a Transactional message group?
You can assign a different email template to a transactional message group without creating a new transactional message group or database.
How do I track hyperlinks in an Transact email message?
You can track all hyperlinks in the email message to obtain contact-level activity reporting.
What do I need to know about Transact maintenance and operation?
This section contains important information about how Transact operates and how it maintains Acoustic Campaign databases.
What are my login credentials for Transact XML or Transact SMTP?
When you communicate with Transact XML or Transact SMTP, there are no login credentials as there are in an Acoustic Campaign organization. Transact access is controlled by the IP address in Settings > Security Settings > Access Restrictions.
Which Acoustic Campaign features work with Transact?
Transact and Acoustic Campaign are independent operating programs and use different servers. However, Transact uses some features from Acoustic Campaign.
How are transactional emails generated?
You can select from two methods to generate transactional messages: templates and pre-assembled HTML messages.
How do I assign an email to a Transact Message Group?
To send a Transact message, you need to assign an email template to your Transact Message Group.
How do I update a template in an automated message group or transact group?
When you make changes to a email template for a message group, the changes are not automatically applied. You must cancel the existing message template, and then re-assign the template to the message group for the changes to become live.
Why doesn't Transact recognize my new campaign?
There are two reasons why Transact doesn't recognize a new campaign.
Can I track password reset emails with Transact?
When you send a transactional email for a password reset, it is recommended that you do not track the links.
Does Click to View Work with Transact SMTP?
Is Click to view supported with Transact SMTP?
Can I use dynamic content in transactional messages?
No. Dynamic content that uses rulesets to show different content based on rules and database values is not available in transactional messaging.
Is it possible to set custom headers with Acoustic Campaign or Transact?
No, it is not possible to set custom email headers for either Acoustic Campaign or Transact.
What is the size (in bytes) of my Transact email?
Transactional message groups do not display the size of templates. However, you can perform a test send of an existing template and view its size afterward by navigating to Content > Sent.
How do Transact messages display in downtime mode?
Here's how transact messages look in downtime mode.
How can I prevent duplicate contacts within a Transact list?
Trying to prevent duplicate contacts is somewhat counterproductive to the purpose of a Transact database. Transact is not intended to be used for non-transactional based communication. As such, each entry in your database is a receipt of that particular transaction not a contact. If a contact makes multiple transactions, you'll want the records for each instance saved within your Transact database.
Why are the recipient details disappearing from my Transact list?
Transact removes some recipient detail after a period of time because the databases can become so large and difficult to manage.
Seed lists and MyCopy
Reporting

Parent topic: Transact SMTP