Managing Transact XML

What are my login credentials for Transact XML or Transact SMTP?
When you communicate with Transact XML or Transact SMTP, there are no login credentials as there are in an Acoustic Campaign organization. Transact access is controlled by the IP address in Settings > Security Settings > Access Restrictions.
Which Acoustic Campaign features work with Transact?
Transact and Acoustic Campaign are independent operating programs and use different servers. However, Transact uses some features from Acoustic Campaign.
How are transactional emails generated?
You can select from two methods to generate transactional messages: templates and pre-assembled HTML messages.
How do I assign an email to a Transact Message Group?
To send a Transact message, you need to assign an email template to your Transact Message Group.
How do I update a template in an automated message group or transact group?
When you make changes to a email template for a message group, the changes are not automatically applied. You must cancel the existing message template, and then re-assign the template to the message group for the changes to become live.
Why doesn't Transact recognize my new campaign?
There are two reasons why Transact doesn't recognize a new campaign.
Can I track password reset emails with Transact?
When you send a transactional email for a password reset, it is recommended that you do not track the links.
Can I use Click to View in Transact emails?
For Transact XML, yes. But you must make sure that all personalization values are saved to the Acoustic Campaign database using <SAVE_COLUMNS> tags. Otherwise, the Click to View web page displays blank content for all personalization data in the email. This is because the Click to View feature works by pulling personalization information from the Transact database.
Can I use dynamic content in transactional messages?
No. Dynamic content that uses rulesets to show different content based on rules and database values is not available in transactional messaging.
Is it possible to set custom headers with Acoustic Campaign or Transact?
No, it is not possible to set custom email headers for either Acoustic Campaign or Transact.
What is the size (in bytes) of my Transact email?
Transactional message groups do not display the size of templates. However, you can perform a test send of an existing template and view its size afterward by navigating to Content > Sent.
How do Transact messages display in downtime mode?
Here's how transact messages look in downtime mode.
Is it possible to add attachments to Transact emails?
Transact XML supports attachments. Transact SMTP does not.
How can I prevent duplicate contacts within a Transact list?
Trying to prevent duplicate contacts is somewhat counterproductive to the purpose of a Transact database. Transact is not intended to be used for non-transactional based communication. As such, each entry in your database is a receipt of that particular transaction not a contact. If a contact makes multiple transactions, you'll want the records for each instance saved within your Transact database.
Why are the recipient details disappearing from my Transact list?
Transact removes some recipient detail after a period of time because the databases can become so large and difficult to manage.
Seed lists and MyCopy
Reporting

Parent topic: Transact XML