Resolving- the non-availability of Reset Security Token option in Salesforce

Read through the following topic if you want to troubleshoot the non-availability of the Reset Security Token option in Salesforce.

Symptoms

In some cases, the Reset Security Token option in Salesforce may not be seen.

Resolving the problem

Complete the following steps if the Reset Security Token option in not available in Salesforce.
  1. Determine if IP restrictions are added to the login IP ranges. If there are restrictions you will need to remove the login IP ranges or update the user profile which has no login IP ranges listed.
  2. Complete the following steps to check to see if the Network Access selection is missing from the Security Controls setting:
    1. Go to Setup.
    2. On the left pane of the Quick Find box, enter the words Network Access.
    3. If you have a non-administration profile you will need to contact your internal system administrator to perform the steps for you because you may not be able to see the Network. A system administrator can see the Network Access option.
  3. Make sure the user's profile is not corrupted.