DOU

A DOU, or document of understanding, in the service management profile, represents an agreement between two organizations whereby they agree how the consuming organization's capability (capability version) will use the providing organization's capability.

The URI for DOU entities is http://www.ibm.com/xmlns/prod/serviceregistry/profile/v6r3/GovernanceEnablementModel#DoU.

A DOU has all the properties and relationships of an asset, plus the following additional relationships:

Table 1. Owned relationships
Owned relationship Relationship name Description Type Cardinality
Subscriptions gep63_subscriptions Those service level agreements that realize this DOU. Service level agreement 0,*
Consumer gep63_consumer The capability version that consumes services from the provider capability version under the terms of the DOU. Capability version 1
Provider gep63_provider The capability version that provides services to the consumer capability version under the terms of the DOU. Capability version 1