Installing Reporting Services

Reporting Services can be installed on the server where you installed the Network Manager GUI components or standalone on a different server.

If you use Network Manager on Linux on IBM z Systems, Reporting Services is not supported. Use Cognos Business Intelligence Server for reporting. For more information about Cognos Business Intelligence Server, search for Cognos Business Intelligence Server in the IBM Order Management Software Knowledge Center at https://www.ibm.com/support/knowledgecenter/en/SS6PEW.

Before you install Reporting Services and the Network Manager-specific reports, you must install Jazz for Service Management.

Ensure that you have at least 17GB of free space in the location where you want to install Reporting Services.

Reporting Services is a component of Jazz for Service Management.

Before you install any components of Jazz for Service Management, you must run IBM Prerequisite Scanner and check for the prerequisites of all Jazz for Service Management components that you want to install. For more information, see Checking system prerequisites.

Reporting Services requires a Db2® database to store its data. This database must be running during installation. If the database is installed on the same server as Reporting Services, the installer configures the database during installation. If the database is on a different server, you must configure the database before you install Reporting Services. Refer to the instructions in Setting up a remote Db2 database for Reporting Services.

If these instructions differ from the documentation for your version of Jazz for Service Management components, including Reporting Services, due to updates or changes, the Jazz for Service Management documentation takes precedence, and can be found at the following location: https://www.ibm.com/support/knowledgecenter/SSEKCU

To install Reporting Services, complete the following steps:

  1. Download the compressed file for the most recent version of Reporting Services from Passport Advantage®. If you want to run reports, and you install Network Manager Reports, you also require the following versions of Reporting Services:
    For example, download a file similar to the following: 3.1.2.1-TIV-JazzSM-TCR-COGNOS-platform.tar.gz. Make a note of the download location.
  2. Decompress the downloaded file by using the following command: 
    tar zxvf filename
  3. If you are installing Reporting Services as a non-root user complete the following tasks before you install Reporting Services:
    1. Remove all files from the /tmp directory as the root user.
    2. Add the non-root user that you want to use to install Reporting Services to the db2iadm1 group in Db2.
    3. Create the Reporting Services database by using this same non-root user. If the Db2 database is created by IBM Installation Manager, so you must use the same non-root user to start IBM Installation Manager.
  4. Start IBM Installation Manager:
    1. Change to the directory where IBM Installation Manager is installed.
    2. Run the following command: 
      ./IBMIM
      IBM Installation Manager starts in wizard mode. To use command line, silent, console, or web browser mode, refer to the information on Managing installations with Installation Manager in the IBM Installation Manager documentation at: https://www.ibm.com/support/knowledgecenter/SSDV2W/im_family_welcome.html. Not all products and components support all installation modes.
  5. Click Install.
  6. On the next Install Packages screen where you can select packages to install, select the latest available version of Reporting Services.
    Important: Do not use the Create folder button to create a new directory, or the install fails.
    The Reporting Services package installs Reporting Services. The prerequisites for installing the package are evaluated.
  7. If any issues with prerequisites are displayed, resolve them using the information provided before you continue.
  8. Click Next, agree to the terms in the license agreement, and click Next again.
  9. Select the Core services in Jazz for Service Management package group.
  10. Select the 64-bit version and click Next.
  11. Select all the features of the Reporting Services package to be installed.
  12. On the next Install Packages screens, provide configuration information for the packages that are being installed. Use Next and Back to move through the configuration options.
  13. Optional: Configure details for WebSphere Application Server.

    If this is the first component to be installed into WebSphere Application Server on this server, you must configure all the details. If another component was already installed into WebSphere Application Server, the existing details are used. Details that were configured previously are shown grayed out, and you must reconfirm only the username and password.

    Websphere installation location
    Enter the location where WebSphere Application Server was installed.
    Profile deployment type
    Select Create Websphere profile. A profile is a way of grouping applications together in WebSphere Application Server. If you have a large WebSphere Application Server deployment, consult your administrator to find out which profile to use.
    Profile location
    Leave the default location or enter a new location for the profile. The following characters cannot be used in the WebSphere Application Server profile path.
    ` ! # $ % ˆ & * + = { } [ ] | ; " < > , ? @ ˜ .
    Profile name
    Enter a unique, descriptive name for the profile.
    Node name
    Enter a unique, descriptive name for the node.
    Server name
    Enter a unique, descriptive name for the logical server that is created in WebSphere Application Server and associated with this profile. Make a note of this information; you will need it when you install other applications into WebSphere Application Server.
    User name
    Leave the default smadmin username. This user will be created within WebSphere Application Server. Make a note of this information; you will need it when you install other applications into WebSphere Application Server
    Password
    Enter a password for this user. Make a note of this information; you will need it when you install other applications into WebSphere Application Server
    Confirm password
    Confirm the password.
  14. Optional: If the Db2 database that you set up for Reporting Services is on a different server, configure the following connection details.
    Host name
    Enter the host name where the database is installed.
    Remote database
    Enter the name of the Db2 database.
    User name
    Enter a Db2 user ID to connect to the content store.
    Password
    Enter the password of this user.
    Database port number
    Enter the port number that is configured for the Db2 database.

    Click Test Connection to validate the configuration details, and then click Next.

  15. Optional: If the Db2 database that you set up for Reporting Services is on this server, and not a remote server, you see a different set of options.
    Select Db2 instance
    Select the Db2 database in which you want to store reporting information.
    IBM® Cognos® Content Store
    Select Create database to create a new database, or select Use existing database to use an existing database.
    New database name
    If you selected to create a new database, enter a name for that database.
    User name
    Enter the user name of the administrator user ID for connecting to the database instance.
    Password
    Enter the password of this user.
    Database port number
    Enter the port number that is configured for the Db2 database.

    Click Test Connection to validate the configuration details, and then click Next.

  16. Configure the Cognos installation location. Enter the location of the Cognos file that you downloaded.
  17. Review the summary information and click Install.