IBM Watson Care Manager Community Service Referral

With IBM Watson Care Manager Community Service Referral, care team members can send inquiries to community service providers, manage provider responses and offers, and accept or decline offers.

If your organization licenses the IBM Watson Care Manager Community Service Referral add-on component, when you are planing the services that your client needs, you can send inquiries to community service providers asking them to supply the service and manage queries from the providers about the service request. You can also review offers that are sent by providers in response to your inquiry and accept the offer that best meets your client's needs and budget.

IBM Watson Care Manager Community Service Referral requires the following:
  • Watson Care Managerwith the Providers feature enabled
  • IBM Watson Care Manager Connect Providers