Web client

The IBM SmartCloud® Notes® web client provides access to mail servers through a browser.

The web client is a hosted mail client; there is no client for users to install. Users simply log on to http://www.ibmcloud.com/social using their service login email address and password. The service authenticates the client and then the client is redirected to the mail file in the service. User can access the web client in either of these ways:
  • On a computer -- after logging on, users click Mail.
  • On a mobile device -- users point the browser on the device to the service, and then log on to the ultra-light mode.
Users need a subscription for either SmartCloud Notes or SmartCloud Notes Entry to use the web client. Each subscription provides a full mail client with mail, calendar, and contacts, as well as to do and notebook applications. Each subscription provides access to the service through either full or ultra-light mode.
  • Full mode -- The full mode offers the widest range of features including mail, contacts, calendar and scheduling, as well as notebook and to do tasks.
  • Ultra-light mode -- The ultra-light mode is available at no extra cost on a mobile device, and on a personal computer. There is no additional setup or client install on the mobile device required. Users simply point their device browser to https://www.collabserv.com to access their mail. The ultra-light mode supports Android, as well as Apple iPhone, iPod Touch, and iPad devices. See the client requirements for details on the supported levels of device operating systems.
Decide which web client subscription best fits your needs. The SmartCloud Notes Entry subscription includes many of the same features that are available with the standard SmartCloud Notes subscription, but with the following limitations:
  • Users are provisioned with a new mail file. There is no data migration of an existing mail file.
  • Users cannot access mail using either the Notes client or an IMAP client.
  • User mail files have a 1 GB quota.

For a list of browsers supported for use with the web client, see the client requirements.