Previewing the images

You can preview and examine the formatting of your images before you publish the template.

About this task

You can specify which image to preview in various ways:

  • Use the first recommendation for the default target as specified in the primary offer.
  • Use the first recommendation for the default target from the fallback offer.
  • Specify the product ID or category ID of a specific product image.

Complete the following steps.

Procedure

  1. From the image recommendation template, click the Preview tab.
  2. Select an option in the Target to use for preview section. If you select Other product from primary offer, enter the product ID or category ID. The Fallback target option is available if you configure a fallback on the Setup tab.

    The option that you choose is not saved. The next time that you examine the Preview tab, it defaults back to the default option.

  3. Click Update Preview. The first time that you click Update Preview, it can take more than several seconds to get the results because Digital Recommendations publishes some temporary files to the Content Delivery Network.
  4. Examine the results. Are you satisfied with the way it looks? If not, return to the Attributes tab, make your modifications, save your changes, and return to the Preview tab.

Results

When there are no recommendations to return, the CDN returns a single-pixel, transparent image to the email message. To help with troubleshooting, the CDN also returns one of the following error codes, which displays while you use image recommendation preview:

Error code Description
4 There are no recommendations for the target.
7 There are no backup recommendations for the target.
100 The image file is malformed in some way and cannot be displayed.
101 The image file cannot be found.