Creating a null value policy for comparing recommendations to the target

When you use the new rules interface, use this procedure to create a policy for comparing an attribute value between a recommendation and the target.

Procedure

  1. Click Manage on the side navigation menu.
  2. Select Attributes under Product Offers.
  3. For Attribute Behavior in Rules Processing select one of these options under When comparing a recommendation attribute to a target attribute, and either attribute has no value or both attributes have no value:
    • Treat the comparison as True. If you select this option, all cases where an attribute has no value, the comparison is treated as if the two values match.
    • Treat the comparison as False. If you select this option, all cases where an attribute has no value, the comparison is treated as if the two values do not match.