Creating a zone that is visible only if the recommendation plan is valid
If no recommendations are produced in a zone, you might not want the zone to appear on your page.
About this task
You can configure a recommendation plan so that a zone is only visible if a recommendation plan request produces valid results. For example, on the home page, you can specify a zone to display with recommendations at the bottom of the page only if the visitor added an item to their cart. If they do not have items in their cart, they do not see the zone.
Procedure
- Create a recommendation plan that contains at least one request step. Continuing with the example, select Last Carted Product as the Target.
- For the Fallback, select No Recommendations.
- Create a Zone by using Zones from the side navigation pane.
- In the zone configuration, select the Recommendation plan that you created in steps 1-2.