Installing and configuring the Crystal Reports server

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Install and configure Crystal Reports software, and then install the application server client software that you want on the Crystal Reports Server. Follow the instructions for installing WebSphere® Application Server or WebLogic Server.

About this task

Important: (Windows 2003 Service Pack 1 only) Before you install Crystal Reports, you must set Data Execution Protection for essential Windows programs and services only. If you run Crystal Reports designer on the same server as Crystal Reports Server, run Crystal Reports 2008 designer with Crystal Reports Server 2008 V1. If Crystal Reports 2008 V0 is installed on the server, uninstall or upgrade this designer to Crystal Reports 2008 V1. Complete this installation before you install Crystal Reports Server 2008 V1.

Procedure

To install and configure the Crystal Reports server follow these general steps:

  1. Install Crystal Reports Server 2008 V1 (Named License required) and then Crystal Reports 2008 V1 designer.
  2. Configure Crystal Reports for IBM® Enterprise Records.
    1. Run the Central Management Console (CMC) on the Crystal Report servers.
    2. Select Servers from the menu and verify that all servers are running.
    3. Select Users and Groups from the menu, and select User List.
    4. Click the Guest account and select Properties.
    5. Select Named User for the Connection Type, and clear the Account is Disabled check box.
      Important: Use the Named User license because, otherwise, you need hundreds of concurrent licenses to view reports in IBM Enterprise Records administration client. Each concurrent license is equivalent to one report.
    6. Click Save & Close to set the Guest user account options.
    7. Locate the IP Port number specified in the server element of the C:\Program Files\Business Objects\common\4.0\java\lib\clientSDKOptions.xml file.
      This port is used to connect the IBM Enterprise Records server and the Crystal Reports server. The default port number is 1566.
    8. In the CMC, select Servers from the menu, click the server ReportApplicationServer, and select Properties.
    9. In the Command Line Parameters field, add -ipport IP_Port_number to the end of the command line, outside of any path quotation marks.
      For example, add -ipport 1566 and be sure to use a normal dash in the command, not a long dash.
    10. Click Save & Close to set the IP Port number.
    11. In the CMC, select and highlight all servers in the CMC server list, select Restart Server to restart the servers.
      Wait until the list automatically refreshes, and then ensure that no Stale servers are shown (flag in the Stale column). If Stale servers are shown, restart those servers.
    12. Select Servers from the menu, and verify that all servers are running.
  3. Copy the contents of the folder containing the Crystal Reports templates (RPT files), specific to the data model you are using, from the following data-model-specific folder:

    IBM Enterprise Records Media/Reports/DataModel

    to the following location on the Crystal Reports Server:

    Drive:\Program Files\Business Objects\BusinessObjects Enterprise 12.0
\Samples\en\Reports
    Important: Do not copy the directory, only the contents of the directory.