Voice Gateway

Version: 1.11.0

Description

IBM® Voice Gateway enables direct voice interactions over a telephone with a cognitive self-service agent or the ability to transcribe a phone call between a caller and agent so that the conversation can be processed with analytics for real-time agent feedback.

Licensing information

This service is included in the IBM® watsonx Assistant™ for Voice Interaction Cartridge license. For more information, see Licenses and entitlements.

Quick links

  • Install: Install the service
  • Administer: Manage and maintain the service
  • Use: Work with the service