Enabling email notifications

You can configure a connection to your SMTP server so that IBM® Software Hub can send email to users.

Before you begin

To complete this task, you must have one of the following permissions:

  • Administer platform
  • Manage configurations

In addition, you must have an email address associated with your user ID.

Tip: You can check whether there is an email address associated with your account from your profile. If you do not have an email address associated with your user ID, see Managing access to the platform.

By default, there is no email address associated with the default platform administrator.

About this task

IBM Software Hub sends two types of emails:
Alerting emails
You can have IBM Software Hub send notifications to specific users when the monitoring and alerting framework issues an alert.

For information on how to specify which users receive these emails, see Forwarding alerts to email accounts

For more information about alerts, see Monitoring the platform and Monitoring and alerting in IBM Software Hub.

Notification emails
Common core services If the IBM Software Hub common core services are installed, users can choose whether they receive emails about the projects or deployment spaces that they are members of.

Procedure

To enable IBM Software Hub to send email:

  1. Log in to the web client as an administrator.
  2. From the menu, select Administration > Configurations and settings.
  3. On the Email notifications page, specify the following information:
    • Your SMTP mail server address.
    • The port number of your SMTP server.
      Important: If you specify a secure port, you must select Use TLS connection so that IBM Software Hub can communicate with your SMTP server.
    • Specify the appropriate SMTP credentials for your environment:
      Method of sending communications SMTP server requires authentication SMTP server does not require authentication
      My SMTP server uses a mailer daemon to send communications You must specify the following fields:
      • SMTP username
      • SMTP password
      		 You don't need to specify any fields.

      However, if you want to override the mailer daemon, you can specify a From account.
      My SMTP server uses a default account to send communications You must specify the following fields:
      • SMTP username
      • SMTP password
      • From account
      		 You must specify the following fields:
      • From account
  4. Click Save. If your SMTP configuration is successful, you will receive a confirmation email.
    • If you specified a From account when you configured the connection to your SMTP server, the confirmation email is sent to the account specified in the From account field.
    • If you did not specify a From account when you configured a connection to your SMTP server, the confirmation email is sent to the account specified in the SMTP username field.

Results

Depending on your configuration, notification emails are sent from one of the following accounts:
  • If you specified a From account when you configured the connection to your SMTP server, notifications are sent from the account specified in the From account field.
  • If you did not specify a From account when you configured a connection to your SMTP server, notifications are sent from the mailer daemon.