Event email

Use the Event Manager fields on the Advanced Configuration page to set up event notification by email to a list of addressees.

Email for open event
When a threshold condition becomes true, an event is opened and the email message sent by the Cloud APM server contains the base attributes that apply to all agent events + attributes from the first row of the dataset that matched the threshold condition. The situation_status attribute has a value of Y for open events.
Email for close events
When the threshold condition is no longer true, a close event is generated. The email message for close events only contains the base attributes that apply to all agent events and the situation_status value is N. The agent's attributes are not included in these email messages because the threshold condition is not met.
Email for stop event
When a threshold is stopped, a stop event is generated. The email message for stop events only contains the base attributes that apply to all agent events and the situation_status value is P. The agent's attributes are not included in these email messages because the threshold condition is not met.

A threshold is stopped for an agent if you delete the threshold definition or you make a change to any of the threshold definitions that are distributed to the agent.

The following samples shows an email for an open event:

From:    noreply@apm.ibmserviceengage.com
To:         tester@us.ibm.com
Date:    10/25/2017 01:56 PM
Subject:    Linux_Disk_Space_Low on nc049048:LZ (Notification)
The text below lists the information received from the agent that triggered this event.
The IP and Agent values identify the agent that detected the event. 
The Description and Severity values specify the name of the threshold definition and its severity. 
Below the Description are all of the attribute/value pairs present in the event, in their raw form.
    Server IP  : 10.107.76.230 (SIDR26APAP1BLUE.test.ibm.com)
    Agent IP   : 9.42.49.48
    Agent      : nc049048:LZ
    Severity   : warning
    Description: Linux_Disk_Space_Low[Disk_Free_Percent <= 20  AND Disk_Free_Percent > 10  
                 AND FS_Type != nfs  AND FS_Type != iso9660 ]
      ITM_KLZ_Disk
      ManagedSystemGroups='*LINUX_SYSTEM'
      TenantID=F43E-D704-DADC-6270-1ED8-543E-A388-6513
      adapter_host=nc049048.tivlab.raleigh.ibm.com
      apm_hostname=SIDR26APAP1BLUE.test.ibm.com
      appl_label=A:P:S
      date=01/25/2017
      disk_free=5843
      disk_free_percent=20
      disk_name=/dev/sda2
      disk_used=22676
      disk_used_percent=80
      file_system_status=2
      file_system_status_enum=Up
      fqhostname=nc049048.test.ibm.com
      fs_type=ext4
      hostname=nc049048.test.ibm.com
      identifier=Linux_Disk_Space_Lownc049048:LZ/ITM_KLZ_Disk
      inodes_free=1721587
      inodes_free_percent=88
      inodes_used=232477
      inodes_used_percent=12
      integration_type=U
      mount_options=rw
      mount_point=/
      msg='Linux_Disk_Space_Low[Disk_Free_Percent <= 20  AND Disk_Free_Percent > 10  AND FS_Type != nfs
     AND FS_Type != iso9660 ]'
      origin=9.42.49.48
      severity=WARNING
      situation_displayitem=/
      situation_eventdata='disk_name=/dev/sda2;inodes_used_percent=12;mount_options=rw;fs_type=ext4;
     system_name=nc049048:LZ;mount_point=/;disk_used_percent=80;disk_free=5843;file_system_status_enum=Up;
     size=30040;disk_used=22676;inodes_used=232477;disk_free_percent=20;file_system_status=2;
     total_inodes=1954064;inodes_free=1721587;timestamp=1170125135553000;inodes_free_percent=88;~'
      situation_name=Linux_Disk_Space_Low
      situation_origin=nc049048:LZ
      situation_origin_uuid=09fb36afd6b3.22.02.09.2a.31.30.56.9d
      situation_status=Y
      situation_thrunode=nc049048:LZ
      situation_time='01/25/2017 13:55:55.000'
      situation_type=S
      size=30040
      source='ITM Agent: Private Situation'
      sub_origin=/
      sub_source=nc049048:LZ
      system_name=nc049048:LZ
      timestamp=1170125135553000
      tmz_diff=18000
      total_inodes=1954064
To unsubscribe from these emails: Log into the Cloud APM console and remove your email address from 
the list of target email addresses in the Event Manager category of the Advanced Configuration page.
The following sample shows an email for a close event.
From:    noreply@apm.ibmserviceengage.com
To:      tester@us.ibm.com
Date:    01/25/2017 02:01 PM
Subject:    Linux_Disk_Space_Low on nc049048:LZ (Closed)
The text below lists the information received from the agent that triggered this event. 
The IP and Agent values identify the agent that detected the event. 
The Description and Severity values specify the name of the threshold definition and its severity. 
Below the Description are all of the attribute/value pairs present in the event in their raw form.  
    Server IP  : 10.107.76.230 (SIDR26APAP1BLUE-12f.test.ibm.com)
    Agent IP   : 9.42.49.48
    Agent      : nc049048:LZ
    Severity   : warning
    Description: Linux_Disk_Space_Low[Disk_Free_Percent <= 20  AND Disk_Free_Percent > 10  
                 AND FS_Type != nfs  AND FS_Type != iso9660 ]
      ITM_KLZ_Disk
      ManagedSystemGroups='*LINUX_SYSTEM'
      TenantID=F43E-D704-DADC-6270-1ED8-543E-A388-6513
      adapter_host=nc049048.tivlab.raleigh.ibm.com
      apm_hostname=SIDR26APAP1BLUE-12f.test.ibm.com
      appl_label=A:P:S
      date=01/25/2017
      fqhostname=nc049048.test.ibm.com
      hostname=nc049048.test.ibm.com
      identifier=Linux_Disk_Space_Lownc049048:LZ/ITM_KLZ_Disk
      integration_type=U
      msg='Linux_Disk_Space_Low[Disk_Free_Percent <= 20  AND Disk_Free_Percent > 10  AND FS_Type != nfs
     AND FS_Type != iso9660 ]'
      origin=9.42.49.48
      severity=WARNING
      situation_displayitem=/
      situation_eventdata=~
      situation_name=Linux_Disk_Space_Low
      situation_origin=nc049048:LZ
      situation_origin_uuid=09fb36afd6b3.22.02.09.2a.31.30.56.9d
      situation_status=N
      situation_thrunode=nc049048:LZ
      situation_time='01/25/2017 14:00:55.000'
      situation_type=S
      source='ITM Agent: Private Situation'
      sub_origin=/
      sub_source=nc049048:LZ
      tmz_diff=18000
To unsubscribe from these emails: Log into the Cloud APM console and remove your email address from 
the list of target email addresses in the Event Manager category of the Advanced Configuration page.