If the failure is indicated by an ABEND001, use the following procedure
to determine the module name. Otherwise, see Table 1.
- Using the formatted portion of the dump obtained earlier,
scan the RBs for the job in question, looking for the one that issued
an EOV SVC just prior to the abend. The INTCODE field of the RB contains X'0037' for
jobs that issued an EOV SVC. Check the dump and locate the INTCODE
field. Refer to z/OS MVS Diagnosis: Tools and Service Aids for
information on dumps.
- The instruction address in the RB's PSW is the failure-related
address. Determine the module name by matching that address with the
addresses in an LPA map. Most SAM modules reside in the LPA. (The
exceptions are module IGG019V6 in SYS1.SVCLIB and SAM modules in SYS1.LINKLIB
that support IBM® 3505/3525 Reader/Punch.)
- Use the entire module name as the module keyword.
Example: If the module name is IGG019BB, specify
the module name keyword as IGG019BB.
If the system
issued message IEC020I to inform the system operator of the abend,
the message text identifies the O/C/EOV module that processes SAM
abend 001s. Record the module name. If your keyword string does not
produce any similar problems in the software support database, replace
the SAM module name with the O/C/EOV module name that appears in the
IEC020I message and perform the search again.
- See Modifier keywords.