Overriding values for a cross-reference control

You can set up a cross-reference control to override values for sites and organizations. You can choose to override the cross-reference values that were previously defined at the enterprise service or publish channel level. The value override can be configured according to each external system to maintain valid asset management system and external system mappings.

Before you begin

The value that you use for translation must first exist in the cross-reference control definition in the Publish Channels or Enterprise Services application. If that definition points to a domain, the organization-level or site-level values that you assign must exist in that domain.

About this task

If you use synonyms, enter the external value as the control value, not the internal application value.

Procedure

  1. In the External Systems application, display the system that you want to update.
  2. Select the Setup Integration Controls action.
  3. Select the cross-reference control that you want to update.
  4. Click Override.
    The Override Values for Cross-Reference Control dialog box displays any organization-level and site-level values that exist for the control.
  5. Click New Row.
  6. Perform one of the following actions:
    • Enter a value in the Organization field.
    • Enter a value in the Site field.
  7. In the Values for Organization/Site table window, click New Row.
  8. Enter the values in the Default Value and External Value fields.
    To use the control as a multiplication control, enter multiple records that have the same external value and different organization or site values.
  9. Click OK to close the Override Values for Cross-Reference Control dialog box.
  10. Click OK to close the Cross-Reference Control dialog box .
  11. Click OK to close the Set Up Integration Controls dialog box .

Example

Five external systems are configured to exchange data with the integration framework. Four of these external systems use the same site values, but one site value differs. A cross-reference control that performs the translation between the four mismatched values and the asset management system value can be overwritten at an external system level. The value override can be configured to translate the remaining mismatched external system site value to an asset management system storeroom value.

A cross-reference control in an enterprise service can translate the external system site value EX001 to an asset management system site MX001. An override cross-reference control in external system can override the predefined EX001 value and use an EX002 value in its value translation.