Disabling access to Learn more links from Work Centers

You can access information about Maximo® Manage, such as announcements about new products and releases, support information, and training from the Learn more link on the landing page for the Work Centers. To disable access to this information, you must deactivate the EXTLINK escalation and disable the Learn more link.

About this task

Note:
  • In Maximo Application Suite 9.0 and Maximo Manage 9.0, all work centers are removed. Use Maximo Mobile instead for mobile access to Maximo Manage functionality. For more information, see Maximo Mobile overview.
  • In Maximo Application Suite 8.9 and Maximo Manage 8.5, the following work centers are removed: Business Analysis, Design Data Sets, Conduct an Inspection, Work Execution, Work Supervisor, Service Request, Assets, and Administration.

This documentation applies only to Maximo Manage 8.7 and earlier. In those versions, you can set a default Work Center if you have access to multiple Work Centers.

By default, the EXTLINK escalation verifies whether web portals or other resources on a specific server are available and the disableAllLinks attribute is set to false in the ext-link-config.json file.

Procedure

  1. In the Escalation application, select the EXTLINK escalation.
  2. Deactivate the escalation from the More Actions menu.
    By default, the escalation is set to run every 12 hours.
  3. Disable the Learn more link to hide the link on the landing page for the Work Centers.
    1. In the install_home\applications\maximo-x\script directory, open the ext-link-config.json file.
    2. Change the value for the disableAllLinks attribute to True.
  4. Build the Work Center WAR file, maximo-x.war, by running the buildmaximo-xwar command.
    The maximo-x.war file is created in the install_home\deployment\default directory.
  5. Deploy the Work Center WAR file, maximo-x.war.