Configuring Reliability Strategies

After you deploy Reliability Strategies as part of Maximo® Manage 8.11, you must create an end point and configure an object structure route. You do not need to complete any configuration steps for Reliability Strategies in Maximo Manage 9.0.

About this task

After you install Reliability Strategies, you must complete a one-time configuration to enable access to the strategy library and AI-assisted capabilities.

The configuration involves:

  • Getting access to Reliability Strategies
  • Creating an endpoint
  • Creating an API route
  • Configuring the Org ID
  • Configuring AI settings

Procedure

  1. Get access to Reliability Strategies.
    1. Go to the Maximo Marketplace from the workspace.
    2. Open Add-ons.
    3. Select Reliability Strategies.
    4. Install the add-on.
      No app points are required and the installation enables the service for your environment.
      Once installed, the service appears in the add-ons list with its version and status.
  2. Create the end point.
    1. In Settings> End Points, click New End Point.
    2. In the End Point field, specify STRATEGIZEAPI.
    3. In the Description field, specify Reliability Strategy Library API Service.
    4. In the Handler field, select HTTP.
    5. For the HTTPMETHOD property value, specify GET.
    6. For the HTTPEXIT property value, specify the following exact value: com.ibm.tivoli.maximo.strategize.RSLAPIHTTPExit
    7. For the URL property value, specify the following exact value: https://api.rsl-service.suite.maximo.com
    8. For the HTTPMETHOD, HEADERS, and URL properties, enable Allow Override.
    9. Click Save End Point.
  3. Create an API route.
    1. In Object Structures, in the More Actions menu, select Add/Modify Route.
    2. Click New Row.
    3. In the Name field, specify strategize.
    4. In the Description field, specify API route for Reliability Strategy Library Service.
    5. In the Method field, specify GET.
    6. In the Route Implementation Class field, specify com.ibm.tivoli.maximo.oslc.provider.EndpointRouteHandler
    7. In the Security App field, select STRATEGIZE.
    8. In the Security Option field, specify READ.
    9. Enable Active.
    10. Click OK.
  4. Configure Org ID.
    1. Once the endpoint is configured, provide the Entitlement Key.
    2. Open the Strategy library and browse any strategy.
      This triggers the first request to the reliability strategies service by retrieving strategy data.
    3. After the request is processed, go to System Properties and ensure that the org ID is populated.
    Note: The Org ID is required for AI configuration and must exist before configuring AI features.
  5. Configure AI settings
    1. Go to AI configuration.
    2. Locate the Reliability Strategies configuration entry, which should be automatically added after installation.
    3. Specify the following fields:
      • Organization ID
      • Token
      • Service URL
    4. In the AI configuration record, click Actions > Activate.
      Note: Activation is not automatic. You must explicitly activate the configuration before using AI features.
    5. In AI configuration, select Create model and confirm the action.
      The system creates a model used across Reliability Strategies AI features.
    6. Verify that the model status is: Ready to inference = true.
    7. If the model is not ready, click Reconfigure model and verify the status again, ensuring you reconfigure before creating a new model and only create a new model if reconfiguration does not resolve the issue.

What to do next

If firewalls or proxies block access to the cloud services for the Maximo Manage pods that are in the Red Hat® OpenShift® cluster, add exception rules to enable access to the api.rsl-service.suite.maximo.com cloud service.