IBM Maximo for Service Providers, Version 7.6.2

Examples: Partial billing for project work

You can specify that partial billing is allowed for a price schedule. Partial billing means that completed work on a work order is included in a bill batch, even if the work order remains open. Work can be billed as soon as the transactions are recorded on the work order. This means that a work order can be kept open for the duration of a project. Project-related costs can be billed as they are reported.

Example of partial billing each week

Blackacre, Inc. is a facilities management company that provides building and office maintenance services, including custodial services and minor repairs. Blackacre Inc. also manages medium-size to large-size construction projects.

Many of the projects are tracked with a single work order for all of the work on the project. The work order is kept open for the entire project. The customer is billed every week for the labor, materials, services, tools, and fees that are recorded for the project that week. The customer is billed on one bill batch for project-related work. This bill batch is separate to the bill batch used to bill the customer for non-project related work orders, tickets, and sales orders.

The billing administrator creates two bill batches for this customer. The first contains only the project work order. After that bill batch is moved to the BILLED status, the second bill batch includes all other work orders, tickets, and sales orders that are linked to the customer agreement.

Example of partial billing by financial period

Blackacre Inc. is managing a construction project for a customer. As in the previous example, all of the project work is tracked with a single work order that is kept open for the entire project. However, this customer requires that open work orders for this project are billed by a designated financial period. The customer is billed for the labor, materials, services, tools, and fees that are recorded during or before that financial period. Project work order is billed on a one bill batch. Non-project related work orders, tickets, and sales orders is billed on a separate bill.


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