The Watson Customer Experience Analytics (CXA) for Mobile Basic Edition SDK documentation is moving soon from the Knowledge Center to the Watson CXA for Mobile DevCenter on IBM developerWorks. The DevCenter is a one-stop shop that provides all the tools developers need to create, develop, and innovate with CXA Mobile. In the DevCenter, you will find step-by-step tutorials, APIs, documentation, community forums, and expert support.
Raw data
You can use the Raw data panel to view the code and raw website data of the steps in a session replay. You can create Events or Step Attributes with the code that is available.
The Raw Data view of the Consolidated session UI includes timestamp information in GMT format. The timestamp indicates when the first http post was received plus the offset for each page. Timestamps show how long a customer spends on one page before moving to another. Timestamps that indicate an inordinate amount of time being spent on a page, might be an indication of customer struggle.
Request and response data
Titles on both the left and right panels are highlighted, so you can view the request and response raw JSON code of the steps you are viewing. There can be several steps in one screen view, and each step will have it's own request and response code. Collapse or expand the request and response data using the arrows located to the right of the line numbers in the code. All code is expanded by default.
Request
The HTTP protocol defines a request as a message requesting a response from one computer to another. The capture server collects all HTTP data to re-create the request and response traffic.
Response
A response is the return message to a computer that has made a request. After capturing a request, the capture server then processes and assembles packets in search of the response to it.