Configuring Acoustic Experience Analytics (Tealeaf)
Acoustic Experience Analytics (Tealeaf) configuration is performed after your system is
provisioned. Some features might need to be enabled and provisioned. Only administrative users can
complete these tasks.
How does Acoustic Experience Analytics (Tealeaf) capture visitor information?
Acoustic Experience Analytics (Tealeaf) uses several methods of capturing information: Classic Capture, DOM Capture, and DOM Diff.
How can I collect application images for replay?
For application replay, the images that you added to your application should be copied to the replay server. When the images are on the replay server, they don't need to be sent in the payload, which could cause performance issues. Replay uses a unique identifier for each image and retrieves only the needed images from the replay server.
How do I install the Acoustic Experience Analytics (Tealeaf) Network Capture add-on?
You can use the Experience Analytics Network Capture add-on for additional insight into the customer experience by enabling the capture of network traffic data for analysis.
Configuring Akamai service
Acoustic Experience Analytics (Tealeaf) captures and manages visitor interactions on your websites and mobile apps. Any of your applications that have data in the Akamai Content Delivery Network (CDN) can be configured in Acoustic Experience Analytics (Tealeaf) to receive session traffic for customer behavior analysis.
How does Experience Analytics work with Digital Analytics?
A Experience Analytics /Digital Analytics solution enables access to Acoustic Experience Analytics (Tealeaf) session data and session replays from reports that are generated by Acoustic Digital Analytics.