Overall return charges

You can view the header level charges of an return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 1. Charge category
Fields	Description
Charge Category	The name of the charge category.
Charge Name	The name of the charge.
Charge Amount	The amount of charge applied at the header level.

Overall Return Taxes - You can view the header level tax information associated with a return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 2. Return taxes screen, taxes
Fields	Description
Charge Category	The charge category associated with the tax. Important: You must associate a return header level tax with a charge. Otherwise, it is calculated as 0. Note: You cannot apply a return header level tax to a price value.
Charge Name	The charge name associated with the tax. Important: You must associate a return header level tax with a charge. Otherwise, it is calculated as 0. Note: You cannot apply a return header level tax to a price value.
Charge Amount	The charge amount that is taxed.
Tax Name	The name of the tax. For example, International Tax.
Tax Percentage	The percentage of tax applied to the header price.
Tax Amount	The amount of tax applied to the header level.

Remaining Return Charges - You can use the Remaining Return Charges Detail window for adding or modifying the return charges.
Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.
Adding Remaining Return Charges - From the Charges table, choose the Add icon. A new row appears in the Charges table. From the Charge Category drop-down list, select the category of the new charge.

This drop-down displays all return charges and discount charges. Consult your system administrator to determine which charges should be used as return charges.

Table 3. Remaining charges
Fields	Description
Charge Category	The name of the charge category. Select the appropriate charge category from the drop-down list.
Charge Name	The name of the charge. Once you select the charge category, this field is populated with a drop-down list. Select the appropriate charge name.
Charge Amount	The amount of charge applied at the header level.

Click Save after making changes to the charges panel to update the remaining return charges. The Return Modification Reason screen appears. Enter the appropriate reason code and text, and click OK.

Modifying Remaining Return Charges - Locate the charges you want to modify. In the charges panel enter the amount of the charges and click Save. The Return Modification Reason screen appears, enter the appropriate reason code and text and click OK.