Alerts search screen

You can enter the search criteria for existing alerts in this screen.

Table 1. Alert search screen
Field	Description
Alert Type	Select the appropriate alert type from the drop-down list.
Alert Status	Choose an appropriate alert status.
Queue	Select the queue from the drop-down list that contains the alert for which you are searching.
Order No	Select the order number contained in the alert you are searching for from the drop-down list.
Assigned to User	Select the name of the user from the drop-down list to whom the alert is assigned.
Order Total	Enter the total cost of the order to include in the search.
Raised On From <start date> To <end date>	Choose the date range between which the alert was raised.
Follow-up Date From <start date> To <end date>	Choose the date range between which the follow-up for the alert was done.
Carrier/Service	Select the carrier service of any order line for the order contained in the alerts you want to search for from the drop-down list.
Raised Count	Select the number of times an alert is raised from the drop-down list. This field is more appropriate for consolidated alerts.
Node	Select the node assigned to an alert.
Priority	Select the priority you want to assign for the alert from the drop-down list.
Shipment No	Enter the number that uniquely identifies the shipment.
Supplier ID	Enter the number that uniquely identifies the supplier that ships the order.
Hide Search Criteria	Click this button to hide the search criteria screen and display only the Alert Search Details screen.
Search	Click this button to view the alert type details.
Reset	Click this button to clear the alert type details.

Alert search details

You can view the alert details that display as a result of your alert search.

If multiple alerts matching your search criteria are found, a list of alerts displays. Click the appropriate alert. The Generic Alert Details Screen displays where you can view the alert details.

Table 2. Alert search details
Field	Description
Alert ID	The identifier of the alert.
Alert Type	The type of alert.
Queue	The queue to which the alert is assigned.
Raised On	The date on which the alert was raised.
Last occurrence	The date on which the alert was last raised.
Order No	The order number for which the alert was raised.
Shipment No	The shipment number for which the alert was raised.
Supplier ID	The identifier of the supplier.
Priority	The priority of the alert.
Status	Indicates the status of the alert.