Alert list for search by queue user and reference

This Alert List window displays the results of an alert search by queue user. You can perform actions on a single alert or multiple alerts by selecting the check boxes of the alerts you want to perform an action on and choosing the applicable action from the action bar. You can also link directly to the document the alert is associated with by selecting the applicable Alert ID link from the Created For column.

Table 1. Alert list for search by queue user and reference
Actions	Description
View Details	This action button takes you to the Alert Details Screen screen which shows details for the selected alerts.
Assign to User	This action button takes you to the Assign an Alert to a User screen which allows you to assign the alert to a different user.
Assign to Queue	This action button takes you to the Assign an Alert to a Queue screen which allows you to assign the alert to a different queue.
Close	This action button closes the alert.
Mark as WIP	This action button marks the alert as a Work In Progress.
Remove from WIP	This action button marks the alert as open.
UnAssign	The action button unassigns the alert from the user to which it used to be assigned.
Fields
Alert ID	The alert ID.
Alert Type	The type of alert raised.
Description	A brief description of the alert.
Queue	The queue the alert is assigned to.
Priority	The alert's priority.
Assigned To User	The user the alert is assigned to.
Alert Status	The current status of the alert.
Last Raised On Date	The date the alert was last raised.
Raised Count	The number of consolidated alerts belonging to the same alert ID.
Created For	The document type for which the alert was created.
Details	Specific details pertaining to the alert.