You can configure rules in Order Hub to display alerts when it identifies
any risks that are related to the performance of a node, based on the thresholds that you define.
This topic describes the procedure to configure node thresholds.
Note: Node alerts is deprecated.
About this task
Order Hub displays alerts in your workspaces and the Alerts
tab of the Nodes page based on the node thresholds that you configure. The
threshold percentages and time frames can be defined for fill and SLA rates, ship and store pickup
utilization rates, and over capacity. If the percentage of any of the defined metrics falls below
the specified measure, alerts of the specified severity are displayed in your workspace. For over
capacity, the alerts are displayed if the percentage exceeds the specified measure.
Alerts are refreshed every 15 minutes on Production
environments and every 4 hours on other environments (such as QA).
Important: A node can be a part of only one threshold configuration.
Use the following procedure to configure the node threshold rules to specify when alerts must be
displayed.
Procedure
-
Log on to Order Hub using your IBMid.
-
In the Order Hub navigation ribbon, select Settings >
Thresholds.
The Alert threshold page
opens.
-
Select the Nodes tab and click Create.
-
In the Threshold group name field, enter an appropriate name for the
node threshold group.
-
Click Select under Nodes to which these thresholds
apply. The Select nodes window displays the list of nodes for which
you can define thresholds. Nodes that are included in other node threshold groups are hidden from
this list. However, a count of nodes that already belong to other node threshold groups is
displayed. You can view these nodes by clicking Show nodes.
- From the list of nodes that are displayed, select the nodes for which you want to define
the threshold percentages. Click Next.
- Review the list of nodes that are displayed and click
Save.
-
Under Node thresholds, you can specify the following metrics for which
you can define threshold percentages:
- Fill rate. The percentage of orders that are fulfilled by the
node compared to the total orders handled by the node.
- SLA rate. The percentage of orders that are fulfilled on time
as stated in the SLA as compared to the total number of shipments handled by the
node.
- Over capacity Over capacity occurs when the sum of pending
orders from the previous day and the orders sent to the node on the current day exceeds the total
capacity of the node for the day.
- Ship from store utilization rate. The percentage of orders that
are sent to the node for fulfillment as compared to the ship from store capacity set for the
node.
- Pickup in store utilization rate. The percentage of orders that
are sent to the node for fulfillment as compared to the store pickup capacity set for the
node.
Note: The unit of measure used to calculate these metrics depends on the capacity UOM of the node
and can be either units or releases.
-
From the Alert level list, select the level of severity of the alert,
namely high or medium.
Note: If you leave the alert level as None, then the specific threshold is
not considered while triggering alerts.
-
Select the threshold percentage in the Measure field. For all metrics,
except over capacity, the measure is the minimum percentage that the particular metric can be before
alerts are issued. For over capacity, the measure is the maximum percentage of capacity that the
node can take before an alert is issued.
- In the Time frame field, enter the number of days for which the
data is to be taken to calculate the metrics percentages.
-
Click Save.
Results
The Alert thresholds page displays the threshold group that you
created. You can edit or delete the thresholds definitions from the Alert
threshold page.
You can also edit the threshold settings by clicking the 
Action icon in the Alerts widget on your workspace and selecting
Edit threshold settings.
Important: Any changes that you make
to a specific threshold group applies to all users in the network.
